Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amruta Khedkar

Pune

Summary

Results-driven Manual Tester with Wipro Ltd, specializing in software quality assurance and bug tracking. Achieved high customer satisfaction by resolving issues swiftly and ensuring data accuracy. Committed to delivering exceptional service in the ECommerce sector. Recently upskilled in digital tools and now seeking to re-enter the workforce with renewed energy and commitment.

Overview

8
8
years of professional experience

Work History

Career Break

06.2018 - Current
  • Took a planned career break for personal responsibilities.
  • During this time: - Completed refresher courses in MS Office and Communication Skills.
  • - Assisted in informal admin work and personal development activities.
  • - Actively preparing to return to a full-time role in customer support.

Manual Tester

Wipro Ltd
Pune
05.2017 - 06.2018
  • Supported Delta Airlines' clients in ECommerce zone as Manual tester
  • Addressed and resolved the bug for customers.
  • Ensured data accuracy and high-quality service delivery.
  • Consistently met response time and customer satisfaction targets.

Education

Master in Computer Applications - Management

JSPM College
Pune
06-2016

Bachelor of Computer Applications -

Modern College
Pune
01.2014

Skills

  • Manual testing
  • Bug tracking
  • Test case design
  • Data accuracy
  • Software quality assurance
  • Customer support
  • Problem solving
  • Complaint Handling & Ticketing

Languages

  • English
  • Hindi
  • Marathi

Timeline

Career Break

06.2018 - Current

Manual Tester

Wipro Ltd
05.2017 - 06.2018

Master in Computer Applications - Management

JSPM College

Bachelor of Computer Applications -

Modern College

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Amruta Khedkar