Varsha Madhavan

Perceptive Senior Business Analyst with 4 years driving successful business processes for companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.

• Received "Performer of the Month" award under support department for contributing to continuous support, crunching huge numbers with minimal escalations and for taking up additional transitions.
• Completion of all the assigned training and undertaken of additional finance training.
• Completion of client projects within the framed timeline.

• Senior Business analyst, ARSCCOM PVT LTD, Configuration of accounting software as per the customer requirements., Understating customer requirements and give solution using Zoho product, Good at creating Business process automation., In Accounts software maintaining of customer chart of accounts data., Updating of Sales related - creation of Estimate to Invoice level and raising of payment received to customer., In Purchase - maintain of vendor related data as creation of a Purchase order to bills to vendor and raising of payment made to vendor., Good at Banking Reconciliation in accounting software., I have one year exposure in GST Filing., Ensure good relationship with clients and meet there requirements with in the timeline.
• Support Analyst, ARSCCOM PVT LTD, Responsible for overseeing the exception levels of the project timelines and providing statistics and following up with the respective processing teams., Responsible for providing the details of the outstanding actionable items., Taking the responsibility of sales and marketing activities of the company on multiple occasions, Ensure that adequate training is facilitated to the client after completion of the project., Ensured accuracy on solution defining over the projects and client's expectations., Responsible for replying all the client's E-mails accurately within the timeline., Generating MIS (Management Information System) reports within the provided deadline of project management., To make sure the client's expectations are met during the course of the project., Controlling of the daily operation, ensuring adherence to procedures and controls and providing necessary data to senior management and Clients., Monitoring of query resolution to ensure service delivery standards are met., Working as the most tenure and key person in the team. Providing floor support to new hires during their on-job training within the process, Providing knowledge to the team, reducing turnaround time and also achieving team as well as individual goals.
• Auditing Intern, Kwai Technology India Pvt. Ltd (Bangalore), To filter out video/ Photo contents on a daily basis from the application., Handled auditing for the company since it opened an office in India, Filter out content on a daily basis, follow the rules of auditing and make sure no bad content is shown to the public.

Business analyst

PROJECTS
CRM (Customer Relationship management)
▪ Sales force automation: Automate routine sales, marketing, and support functions that take up valuable
work time, giving you more time to concentrate on your customers. Create optimized workflows that help
you reduce manual data entry, eliminate redundancies, and speed up your overall process.
▪ Creation of lead management, Deal management, contact management, and workflow automations.
BOOKS & Inventories
▪ Zoho books is your one- stops platform for managing your accounting task and organizing your
transactions. It’s a single secure location to keep up with your company’s bills and invoices, reconcile your
bank statements, control your spending, oversee projects, and eliminate GST compliance worries.
▪ Keeping up with the market means understanding ever-changing business trends, taxes, cloud
implementations, and more. Zoho Books helps you stay current, from customizing your accounting to
understanding your income well-being and everything in between.
Project Management
▪ Client Project management software can be a complete solution to all your project management needs, from
planning until execution. It helps you navigate different factors like time, money, documents, employees,
resources, clients and stakeholders, invoices, reports, and more—all from a single platform. There are many
online project management tool and software options available to help you manage work. From a simple todo list to a comprehensive bug-tracking solution, these tools handle many different aspects of your everyday
work.
▪ In Project management maintaining of Issue management, Task management, Time management, Cost
management, Resource utilization, Collaboration & Reports.

ACHIEVEMENTS
▪ Received “Performer of the Month” award under support department for contributing to continuous support,
crunching huge numbers with minimal escalations and for taking up additional transitions.
▪ Completion of all the assigned training and undertaken of additional finance training.
▪ Completion of client projects within the framed timeline.