Customer Success & Account Management professional with 3+ years at Amazon, supporting SMB sellers across NA, EU, and India regions. Adept at driving seller growth through consultative strategies, data-backed insights, and personalized onboarding. Successfully onboarded and managed 150+ U.S.-based sellers under Amazon Global Logistics (AGL) and supported 100+ Indian sellers under ASSR-SPS. Experienced in portfolio analysis, stakeholder alignment, tool optimization, and business plan execution. Passionate about enabling seller success via structured guidance, metric tracking, and proactive support. - Successfully worked U.S. shift hours (7 PM - 4 AM IST) for 3+ years, demonstrating adaptability to global schedules. - Proven experience in B2B consulting and support, delivering high-impact enablement for small and medium businesses on Amazon.
C2 Proficient, B2 Upper Intermediate, Native