AMRUTHA RAJU G
Training Specialist,
Hyderabad,Telangana
Summary
Learning & Development Trainer with 5+ years of experience in Amazon Operations, Capability Building, Training Delivery, Performance Coaching, and Operational Excellence. Experienced in managing end-to-end learning initiatives, identifying knowledge gaps, driving performance improvement through structured learning interventions, and partnering with Operations to achieve business goals. Skilled in instructor-led training, digital learning, learning analytics, stakeholder management, and Excel-based reporting.
Overview
3
3
Certifications
9
9
years of professional experience
Work History
Training Specialist (Last Mile Learning)
AMAZON SELLER SERVICES PVT LTD
10.2025 - Current
- Delivered instructor-led classroom and virtual training programs, enhancing onboarding experience for new hires and skill development for existing associates.
- Facilitate onboarding covering Safety, Quality, Standard Work, Operational Excellence, and Amazon Leadership Principles.
- Analyze learning metrics to identify capability gaps and improve training effectiveness.
- Partner with Operations, HR, Safety, and Quality teams on capability-building initiatives.
- Partnered with Operations, HR, Safety, and Quality teams to develop and implement capability-building initiatives that align with business goals.
- Develop SOPs, facilitator guides, assessments, presentations, and job aids.
- Maintained training compliance and certifications while managing learning dashboards to track associate progress and training effectiveness.
Sales Specialist – Amazon Global Logistics (Training & Onboarding)
Amazon Development Center India Pvt. Ltd.
08.2024 - 07.2026
- Delivered onboarding and enablement support, enhancing seller readiness for over 1,500 SMB sellers.
- Conducted virtual training and platform demonstrations, providing tailored one-on-one coaching to improve seller engagement.
- Conducted virtual training, platform demonstrations, and one-on-one coaching.
- Created SOPs and knowledge articles to streamline training processes and enhance learning materials.
- Created SOPs, knowledge articles, and learning materials.
SPS Associate – Seller Support (VAR)
Amazon Development Center India Pvt. Ltd.
10.2022 - 07.2024
- Educated North American sellers on policies and resolved issues to enhance their selling experience.
- Facilitated onboarding process for 100+ sellers to ensure smooth integration into the platform.
- Earned Outstanding Performance and Overachiever awards for contributions to seller support excellence.
Senior Business Development Associate
BYJU'S
07.2020 - 01.2022
- Managed 120+ customer interactions daily to address inquiries and resolve issues.
- Facilitated onboarding of new team members by providing training and resources.
- Led strategic partnerships to enhance market penetration and drive revenue growth.
- Developed and implemented business development initiatives to expand customer base and increase engagement.
- Analyzed market trends and competitor strategies to identify new business opportunities.
IT Technical Recruiter
Gateway Group of Technologies
05.2017 - 05.2020
- Executed end-to-end recruitment for enterprise clients, aligning talent acquisition with client needs.
- Coached candidates and provided interview guidance to enhance readiness and improve placement success.
- Developed and maintained relationships with hiring managers to understand staffing needs.
- Implemented sourcing strategies utilizing job boards, social media, and networking events.
- Conducted thorough interviews to evaluate candidates' technical skills and cultural fit.
Education
Bachelor of Commerce - Accounting & Finance
Govt Degree College
Hyderabad01-2017
Skills
Training Delivery Capability Building Learning Needs Analysis Knowledge Gap Identification Performance Improvement New Hire Onboarding Continuous Learning Programs Coaching & Feedback Stakeholder Management Business Performance Support Operational Excellence Learning Metrics Performance Dashboards Excel Reporting & Data Analysis Curriculum Development Process Training Lean Fundamentals Digital Learning Gemba Walk
Accomplishments
- Trained and onboarded more than 1,500 Amazon Global Logistics sellers.
- Designed structured onboarding programs for new hires.
- Received Outstanding Performance and Overachiever recognition at Amazon.
Certification
AWS Educate Introduction to Generative AI – AWS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Training Specialist (Last Mile Learning)
AMAZON SELLER SERVICES PVT LTD
10.2025 - Current
Sales Specialist – Amazon Global Logistics (Training & Onboarding)
Amazon Development Center India Pvt. Ltd.
08.2024 - 07.2026
SPS Associate – Seller Support (VAR)
Amazon Development Center India Pvt. Ltd.
10.2022 - 07.2024
Senior Business Development Associate
BYJU'S
07.2020 - 01.2022
IT Technical Recruiter
Gateway Group of Technologies
05.2017 - 05.2020
Bachelor of Commerce - Accounting & Finance
Govt Degree College