Proactive Account managing with expertise in developing, deploying and strengthening marketing plans. Analytical approach to revamping marketing plans to meet dynamic needs. Superior ability to direct creative efforts and brand engagement to achieve client targets.
Service-oriented Sales Manager with more than [5] years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.
Comfortable in a Fast-paced ,Multi-Tasked ,High energy Environment .
I should Able to contribute both as an Individual contributor and As Leader Of people .
Demonstrated Relationship is Winning and retaining client and establishing relationship with partners
Overview
5
5
Languages
6
6
Certifications
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Business Development Manager
SAFEXPRESS PVT LTD
Salem, Tamil Nadu
10.2017 - Current
Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Created Sales reports by tracking weekly sales.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
Built relationships with customers and community to establish long-term business growth
Reinforced established quality control standards and followed procedures for optimal customer interactions.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Worked with clients to address and respond to client and partnership management issues.
Completed and submitted monthly and yearly [Sales] reports to support executive decision making.
Manage Salesforce CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues
Operations Management experience like Inbound customer inventories
Customer Relationship Manager
Associate Road carrier And contractor
Salem, Tamil Nadu
06.2014 - 12.2016
Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
Worked with customers to understand needs and provide excellent service.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Used Microsoft Word and other software tools to create documents and other communications.
Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Collaborated with assistant managers to open and close office, handle large transactions and manage inventory.
Education
GED -
Kongu Polytechnic College
Salem
04.2010 - 06.2013
Skills
Key decision making
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Software
Sales Force
Sportfire
Portfolio
Certification
Certified [Retail Management Marketing And Brand Management], [Alison]
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Promoted to [BDM Sales Officer] after [3] years with the company.
Supervised team of [3] Branch Booking Partners
Timeline
Certified [Retail Management Marketing And Brand Management], [Alison]
04-2021
Certified [SalesForce], [Alison]
04-2021
Certified [Fundamental Digital Marketing ], [Google Digital Garage]
04-2021
Certified [Advanced Excel Work Shop], [JS Academy]
04-2021
Certified [Logistic And Supply chain management ], [Safejob]