Summary
Overview
Work History
Education
Skills
Closing
Disclaimer
Training Completed
Timeline
Generic

AMSTRONG A

Manager - Repairs & Sales
Kodaikanal

Summary

Results-oriented business professional with a proven track record in project management, operational efficiency improvement, and team building. Expertise in identifying and addressing areas of strength and weakness, implementing company policies and standards, and driving productivity. Skilled in motivating staff to achieve maximum performance while strategically managing resources and controlling costs. Strong multitasking abilities and professionalism in interacting with management at all levels.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work History

Manager - Sales & Repairs

ASL Aerospace
03.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Operations Manager

Golden Falcon Aviation
10.2020 - 12.2020
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Increased profit by streamlining operations.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and maintained relationships with external vendors and suppliers.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Lead MRO

Golden Falcon Aviation
02.2017 - 12.2020
  • Communicate with worldwide customers (Airline and suppliers) providing necessary information on time
  • To file the SEF forms and get approval from the QAM, Maintain the approved and unapproved vendor lists
  • To Source and procure aircraft components, Expendables, Rotatable and consumables required for Civil aircraft maintenance from manufacturers, distributors and approved suppliers
  • Handle enquirers from customers and prepare quotations on time as per the customer's requirement
  • Research for potential vendors
  • Responsible for floating RFQ's, Placing Purchase orders, Sales order, Payment follow up etc
  • Analysis, Compare and evaluate offer from the suppliers with proper certifications and Negotiate with suppliers on pricing and business terms
  • Working around to meet AOG and critical requirements
  • Maintain updates purchase order, sales order and delivery report
  • Maintain close relationship with suppliers and customers coordinate with logistics department to follow up and delivery the products on time
  • Traveled to Singapore for meeting customers and suppliers in MRO, to bring in new customers and new suppliers
  • Completed 3 months Sales/logistics and Quality training in UAE
  • Procure AR units, Repair or Overhaul and Sell according to the market strategy
  • Never compromise the Quality of the components
  • Negotiating with suppliers in terms of pricing & other technical factors of spares
  • Setting up credit terms with vendors
  • Ensuring all AOG'S situations are treated on proper priority to make aircraft fully operational at all times for our customer
  • Having full control on the way of shipping the spare parts in order to have sufficient shipping costs by consolidating the shipments as many as possible
  • Carry out required follow up on all quotations and orders that requires on time shipping & deliver
  • Ensuring to provide full support (information) to finance department in order to have better service from current vendor
  • Ensuring to adhere with GCAA rules & regulations for all procurement process
  • Monitoring of purchase orders for all aircrafts, materials from approved suppliers
  • Monitoring of delivery dates, turnaround time & custom activities of spares
  • Performing inventory control & incoming inspection
  • Negotiation with MROs / shops for component maintenance, repair & warranty claim
  • Taking corrective actions resulting from quality compliance monitoring
  • Monitoring spare parts shipping
  • Experience in handling Airbus & Boeing aircraft spares
  • Excellent knowledge of Aircraft Inventory and Management
  • Strengthened elemental presence through actively interacting with customer and various other vendors throughout the gulf region by way of strategic networking
  • Constantly updating the stock line through Quantum System

Site Supervisor

Hiran Architectures
01.2015 - 12.2017
  • Company Overview: Civil Engineering Contract Company
  • Interact with the customers and bring in projects
  • To make sure the customer satisfaction is fulfilled
  • Planning, AutoCAD, 3D diagrams and getting final approval from the customers
  • Analyzing and using right person for completing the specified work given by the Engineer
  • Data storing, Ware house check, Procuring necessary tools for different projects
  • Civil Engineering Contract Company

Education

Bachelors of Computer Applications -

Kodaikanal Christian College
01.2011 - 01.2014

Skills

  • Operations Management

  • Negotiations

  • Quality Assurance/Control

  • Customer Relation Management

  • Teambuilding & Leadership

Team leadership

Operations management

Strategic planning

Decision-making

Performance management

Time management

Workforce management

Customer service

Business development

Project management

Marketing

Business administration

Project planning

Negotiation

Closing

THANK YOU FOR TAKING YOUR VALUABLE TIME TO REVIEW MY RESUME. IF ANY FURTHER DOCUMENTATION OR INFORMATIONS IS REQUIRED FROM MY END, I WOULD BE MORE THAN HAPPY TO SHARE IT WITH YOU. WARM REGARDS, AMSTRONG

Disclaimer

I am very much passionate to continue my career in the Aviation Sector, I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Training Completed

  • EASA_Part_M - EASA Part M Familiarization
  • ASA 100 Familiarization
  • SMS - Safety Management Systems
  • Procurement, Stores receiving, Warehouse and dispatch training

Timeline

Manager - Sales & Repairs

ASL Aerospace
03.2021 - Current

Operations Manager

Golden Falcon Aviation
10.2020 - 12.2020

Lead MRO

Golden Falcon Aviation
02.2017 - 12.2020

Site Supervisor

Hiran Architectures
01.2015 - 12.2017

Bachelors of Computer Applications -

Kodaikanal Christian College
01.2011 - 01.2014

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AMSTRONG AManager - Repairs & Sales