Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Overview
19
19
years of professional experience
Work History
Branch Manager
HDFC Bank Ltd
Cuttack
01.2013 - Current
Monitored financial performance of the branch on a monthly basis.
Provided feedback on employee performance evaluations conducted by supervisors.
Analyzed data to identify trends related to products, services, customers and markets served by the branch.
Conducted regular performance reviews for all employees in the branch.
Ensured compliance with established policies, procedures and regulations governing banking operations.
Operations Manager
Reliance life insurance
Sambalpur
06.2008 - 01.2013
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Credit Officer
ICICI Bank Ltd
Bhubaneswar
05.2005 - 06.2008
Prepared detailed reports summarizing customer profiles, risk assessments, and recommendations for approval and denial of new lines of credit.
Assessed the impact of new products or services on current credit policies.
Worked closely with collections departments in order to ensure timely payments from customers.
Education
MBA - Finance And Marketing
Sikkim Manipal University
Bhubaneswar
04-2008
Bachelor of Commerce - Accounting And Business Management
Salepur College
Salepur
04-2004
High School Diploma -
Ankoli Municipal High School
Berhampur
04-1999
Skills
Coaching and Mentoring
Excels in team leadership
Branch Operations Management
Business Development
Accomplishments
3 Times MDRT Qualified 2021.2023,2024
Employee of the Year-2012
9 times Key performer employee out of 11 years
Timeline
Branch Manager
HDFC Bank Ltd
01.2013 - Current
Operations Manager
Reliance life insurance
06.2008 - 01.2013
Credit Officer
ICICI Bank Ltd
05.2005 - 06.2008
MBA - Finance And Marketing
Sikkim Manipal University
Bachelor of Commerce - Accounting And Business Management
Salepur College
High School Diploma -
Ankoli Municipal High School
Similar Profiles
KAMALA SUBRAMANIANKAMALA SUBRAMANIAN
Senior Vice President and Unit Head at HDFC Bank Limited, HDFC BankSenior Vice President and Unit Head at HDFC Bank Limited, HDFC Bank