PMP certified with 10+ years of experience in Training Operations, Training coordination, PMO, LMS Administration, Resource Management, client support (corporate and public Training). Training delivery.
Overview
14
14
years of professional experience
Work History
LMS Administrator
ExcelR
Bangalore
10.2023 - Current
Collaborating with stakeholders to identify training needs and develop training programs that align with organizational goals and ensure the smooth training delivery.
Planning & scheduling the trainings, allocating resources effectively and finding ways to reduce costs without compromising on quality.
Ensuring that an organization's online learning platform meets its goals and serves its users effectively.
Setting up and configuring the Learning Management Systems (LMS) according to the training requirements, including new batches creation, user/mentor access, courses, and permissions, tracking training details.
Managing user accounts, including creating new accounts, assigning roles, and managing user groups.
Providing training and support to users, including instructors and learners, on how to use the LMS effectively.
Identifying training needs, designing curriculum, and coordinating with subject matter experts to ensure content is accurate and up-to-date.
Responsible for administrative tasks related to training, such as scheduling sessions, tracking attendance, collecting feedback, and managing training materials.
Senior Executive - Operations and Business Admin
InfosecTrain,Delhi
Bangalore
10.2018 - 09.2023
Responsible for planning the delivery of training programs, including scheduling sessions, allocating resources, and coordinating with trainers and other stakeholders.
Maintaining training records, tracking attendance, and preparing reports on training activities and outcomes for management or other stakeholders.
Monitoring training sessions, gathering feedback from participants, and making improvements based on feedback and evaluations.
Provide post and pre training requirements such as lab setup, exam vouchers, and roster to participant.
Utilizing technology to streamline training operations, such as using learning management systems (LMS) for course delivery and administration, and virtual training platforms for remote learning.
Executive, Training
Redwood Associates (Analytics Training Institute)
Bangalore
04.2016 - 09.2018
Responding to inquiries, resolving issues, and providing assistance to customers regarding training programs, schedules, registrations, and other related queries.
Providing information about training programs, promotions, and discounts to potential customers and assisting with the registration process.
Maintain updated training brochure database and training records.
Providing detailed information about training programs, including course content, duration, trainers, and certification options.
Ensuring that customer inquiries are handled promptly and professionally, and that all interactions meet quality standards.
Project Co-Ordinator
May Flower Language services
Bangalore
02.2012 - 05.2012
Responsible for overseeing and managing translation projects to ensure they are completed accurately, on time, and within budget.
Planning and scheduling translation projects, including defining project scope, setting deadlines, and allocating resources.
Maintaining project documentation, such as project plans, timelines, and reports, and providing regular updates to stakeholders on project progress.
Implementing quality control processes to ensure translations meet the required standards for accuracy, consistency, and readability.
Serving as the primary point of contact for clients, communicating project requirements, timelines, and updates, and addressing any concerns or questions they may have.
Project Co-Ordinator
Info wave Knowledge ware Pvt Ltd
Chennai
04.2010 - 08.2011
Executed project operations by confirming resource availability, submitting Project deliverables and preparing status reports.
Assist project manager to ensure projects are delivered on time, within budget, and according to scope.
Maintain project reports and managing changes to project scope, schedule, and budget, and ensuring that changes are properly documented and approved.
Contributed to project planning sessions with stakeholders, technical managers.
Education
MBA - International Business
Annamalai university
01.2007
M.Com -
Manonmaniam sundaranar university
01.2003
B.Com -
Skills
Training Management and Coordination
Resource Management
Learning Management System (LMS)
PMP
Client Support Management
Business Administration
PMO
Operations Management
Timeline
LMS Administrator
ExcelR
10.2023 - Current
Senior Executive - Operations and Business Admin
InfosecTrain,Delhi
10.2018 - 09.2023
Executive, Training
Redwood Associates (Analytics Training Institute)
04.2016 - 09.2018
Project Co-Ordinator
May Flower Language services
02.2012 - 05.2012
Project Co-Ordinator
Info wave Knowledge ware Pvt Ltd
04.2010 - 08.2011
MBA - International Business
Annamalai university
M.Com -
Manonmaniam sundaranar university
B.Com -
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