Amy Campbell
New Albany
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
13
13
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant
Baptist Health Louisville
Louisville
04.2018 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and maintained appointment calendars.
- Collected and documented patient medical histories accurately.
- Performed basic laboratory tests and prepared samples for analysis.
- Maintained inventory of medical supplies and equipment efficiently.
- Ensured compliance with safety protocols and infection control procedures.
- Coordinated communication between patients, healthcare providers, and staff effectively.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted with scheduling patient appointments and follow-up visits.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Certified Medical Assistant
PMRC
Jeffersonville
04.2017 - 04.2018
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and maintained appointment calendars.
- Collected and documented patient medical histories accurately.
- Ensured compliance with safety protocols and infection control procedures.
- Coordinated communication between patients, healthcare providers, and staff effectively.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Assisted with scheduling patient appointments and follow-up visits.
- Documented notes during patient visits.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Explained treatment procedures and physicians' instructions.
Certified Medical Assistant
American Health Network
New Albany
07.2015 - 04.2017
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and maintained appointment calendars.
- Collected and documented patient medical histories accurately.
- Performed basic laboratory tests and prepared samples for analysis.
- Administered medications and provided patient education on usage.
- Maintained inventory of medical supplies and equipment efficiently.
- Ensured compliance with safety protocols and infection control procedures.
- Coordinated communication between patients, healthcare providers, and staff effectively.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Certified Medical Assistant
PMRC
Jeffersonville
01.2013 - 07.2015
- Assisted healthcare providers with patient examinations and procedures.
- Maintained patient records and updated medical histories accurately.
- Prepared examination rooms by cleaning and restocking supplies.
- MA manager
- Done precerts for patient injections and pain pumps
- Scheduled patient appointments and managed follow-up communications.
- Coordinated with insurance companies for patient billing inquiries.
- Supported administrative tasks, including filing and data entry efficiently.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Education
Associate of Applied Science - Medical Assistant
Ivy Tech Community College
Sellersburg, IN 05.2008 - 05.2010
Eastern High School
Pekin, INSkills
- Patient assessment
- Medical record management
- Injection administration
- Laboratory testing
- Infection control procedures
- Appointment scheduling
- Patient education
- Communication skills
- Attention to detail
- Team collaboration
- Time management
- Patient scheduling
- Basic life support
- Triage assessment
- Patient documentation
- Verbal and written communication
- Clinical documentation
- Safety compliance
- Multitasking and organization
- HIPAA compliance
- Blood pressure measurement
- Vital sign monitoring
- Electronic health records
- Telephone etiquette
Certification
- AAMA Certified Medical Assistant
References
References available upon request.
Timeline
Certified Medical Assistant
Baptist Health Louisville
04.2018 - Current
Certified Medical Assistant
PMRC
04.2017 - 04.2018
Certified Medical Assistant
American Health Network
07.2015 - 04.2017
Certified Medical Assistant
PMRC
01.2013 - 07.2015
Associate of Applied Science - Medical Assistant
Ivy Tech Community College
05.2008 - 05.2010
Eastern High School