AMY CAMPBELL-BERTRAM
Knightstown
Summary
Experienced customer service professional leveraging extensive experience to make a meaningful contribution to the community and leave a lasting positive impression on customers and colleagues. Skilled problem solver with keen attention to detail, excelling in both independent and team-oriented environments. Highly motivated and driven, seeking new challenges to make a valuable impact in the next role.
Overview
9
9
years of professional experience
Work History
Measure Tech/In-Home Advisor
Home Depot Measurement Services
09.2020 - 01.2025
- Maintained strong relationships by proactively communicating with customers regarding their appointments.
- Conducted on-site measurements at customers' homes and businesses across Central and East-Central Indiana.
- Generated accurate digital floorplans using specialized software on iPad.
- Developed customer-specific cost proposals during home consultations through advanced software applications.
- Communicated project details clearly to boost customer confidence in product, process, and company.
- Delivered final pricing information to client and stayed ready for any additional queries regarding their project.
Rural Mail Carrier Associate
United States Postal Service
10.2018 - 07.2020
- Adhered to safety standards while sorting, casing, and delivering customer mail.
American Sign Language Paraprofessional
Goodwill Industries-The Excel Center
11.2015 - 04.2016
- Utilized advanced skills in English and ASL to support collaborative understanding among adult Deaf students, instructors, and peers.
- Supported collaboration between education teams and adult Deaf students, enhancing clarity in communication exchanges.
Education
Associate (incomplete) - American Sign Language/Deaf Studies
Vincennes University
Indianapolis, IN04.2016
Skills
- Excellent Verbal and Written Communication Skills
- Proficient in Microsoft Office, DRAW, Salesforce, Teams, Outlook, PowerPoint, Google Docs
- Superior Customer Service Skills
- Organizational Skills
- Compassion for Community Members in Marginalized Groups
- Training of new associates
Timeline
Measure Tech/In-Home Advisor
Home Depot Measurement Services
09.2020 - 01.2025
Rural Mail Carrier Associate
United States Postal Service
10.2018 - 07.2020
American Sign Language Paraprofessional
Goodwill Industries-The Excel Center
11.2015 - 04.2016
Associate (incomplete) - American Sign Language/Deaf Studies
Vincennes University
Similar Profiles
Larita MoorerLarita Moorer
Independent Contractor at Self Employed ServicesIndependent Contractor at Self Employed Services
SABRINA SIKDERSABRINA SIKDER
Store Connectivity Specialist at HOME DEPOT HOME SERVICES, HVACStore Connectivity Specialist at HOME DEPOT HOME SERVICES, HVAC
Hana KabweHana Kabwe
Senior Customer Service Rep at HOME DEPOT AT HOME SERVICESSenior Customer Service Rep at HOME DEPOT AT HOME SERVICES