Amy Pradziad
South Bend
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Sales Associate/Assistant Bartender
The Villages Dining Club
The Villages
08.2022 - 07.2026
- Enthusiastic descriptions of daily specials as well as new products available to our guests.
- Upgraded drinks/food based on specific guest needs or allergies.
- Extensive knowledge of inventory to accurately match guest needs.
- Friendly persona to make guests feel at ease while spending money.
- Assisted guests with menu questions and dining preferences.
- Processed guest orders efficiently using point-of-sale system.
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided assistance to teammates by answering questions regarding food and beverages.
- Trained most new hires per quality standards of company.
- Assisted customers with menu selections and dining preferences.
Assistant Manager
Bluefin bar and grill
Wildwood
10.2019 - 08.2022
- Managed communication between departments and external partners; I.e. food and beverage sales representatives
- Collaborated with team members to improve workflow efficiency.
- Assisted in preparing reports and orders for inventory for management review.
- Organized daily cash flow and maintained accurate records for easy access.
- Pleasantly welcomed visitors, answered phone calls, and maintained front host desk.
- Handled office supplies inventory and placed orders as needed.
Education
Associate of Science - Hospitality Management
Lake Sumter State College
Leesburg, FL 09.2014 - 05.2016
Skills
- Customer relationship management
- Product knowledge
- Point-of-sale systems
- Sales process improvement
- Upselling techniques
- Transaction accuracy
- Team leadership
- Employee training
- Effective communication
- Problem solving
- Time management
- Conflict resolution
- Positive and upbeat
Timeline
Sales Associate/Assistant Bartender
The Villages Dining Club
08.2022 - 07.2026
Assistant Manager
Bluefin bar and grill
10.2019 - 08.2022
Associate of Science - Hospitality Management
Lake Sumter State College
09.2014 - 05.2016