Amy Zeider

• Assisted in food preparation and service, ensuring adherence to safety and sanitation standards.
• Maintained cleanliness of kitchen and dining areas, promoting a safe dining environment.
• Supported inventory management by restocking supplies and monitoring expiration dates.
• Executed daily meal setup and breakdown efficiently, enhancing workflow during peak hours.
• Collaborated with team members to streamline food service processes for improved customer satisfaction.
• Contributed to a positive team environment through effective communication and collaboration with coworkers.
• Improved cafeteria efficiency by streamlining food preparation processes and maintaining a clean workspace.
• Ensured food safety standards were upheld by consistently adhering to sanitation guidelines and procedures.
• Supported the cafeteria''s success by promptly restocking supplies as needed throughout the day.

• Facilitated client intake processes to ensure accurate information collection and service alignment.
• Implemented support strategies to enhance client engagement and satisfaction levels.
• Coordinated care plans with multidisciplinary teams to optimize treatment effectiveness.
• Developed training materials for new staff on client care protocols and best practices.
• Demonstrated empathy towards clients'' situations while maintaining professional boundaries and adhering to company policies.
• Participated in regular team meetings to discuss strategies for enhancing overall client experience within the organization.
• Provided comprehensive training to new team members, ensuring they were equipped with the knowledge and skills necessary for success in the role.
• Established trust with clients through transparent communication about service offerings, pricing structures, timelines, or any other pertinent details related directly or indirectly influencing their decision-making process.
• Answered customer questions via telephone, email, and live chat services.
• Interacted with team members across departments to research and resolve customer issues.
• Proactively addressed potential client concerns, preventing escalated issues and maintaining a positive relationship.
• Enhanced client satisfaction by providing exceptional support and timely resolutions to issues.
• Maintained accurate records documenting client interactions, progress updates, completed tasks, or any other pertinent information that may be necessary to effectively manage ongoing relationships with clients.
• Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
• Documented data and completed accurate updates to case records.

Intervened in crisis situations and counseled children/adults experiencing emergencies and disruptive incidents.

Assisted with ADL's, vitals, ect when needed.

• Assisted patients with daily living activities, fostering personal independence and comfort.
• Maintained cleanliness and organization of patient areas, ensuring a safe environment.
• Monitored patient behavior and reported changes to healthcare team for timely intervention.
• Collaborated with multidisciplinary teams to develop individualized care plans for residents.
• Implemented safety protocols to minimize risks, contributing to overall patient well-being.
• Coordinated recreational activities that promoted social interaction among residents.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.

Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.

Passed medication to clients was certified