Ana Figueroa
Hammond
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Assistant Department Manager
Menards
05.2022 - Current
- Providing excellent customer service, assisting customers with their needs
- Training new employees on company policies, safety procedures, and also on product knowledge
- Overseeing hardware team members , providing guidance and support
- Make sure department is well stocked, organized, clean, and ensuring accurate inventory counts
Assistant Front End Manager
Menards
Dolton
05.2020 - 05.2022
- Resolved customer complaints in a professional manner
- Troubleshooting issues related to cash registers, computer , printers, and other equipment
- Ordered office supplies
- Worked on accounts payable
- Trained new team members to understand company policies and procedures
- Scheduling of front end staff
- Managed daily operations of the front end area including opening and closing duties
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
Inventory Controller
Menards
09.2022
- Performed daily physical inventory counts to ensure accurate stock levels
- Executed daily cycle counts to enhance record accuracy
- Conducted periodic cycle counts to keep stock information current
Education
Certificate Of Medical Coding And Billing - Billing And Coding
DeVry University
Naperville, ILHigh School Diploma -
George Rogers Clark
WhitingSkills
- Team management
- Scheduling staff
- Performance coaching
- Team collaboration
- Decision-making
- Problem-solving
- Time management
- Organizational skills
- Customer service
- Equipment troubleshooting
- Effective communication
- Problem-solving abilities
Languages
Spanish
Timeline
Inventory Controller
Menards
09.2022
Assistant Department Manager
Menards
05.2022 - Current
Assistant Front End Manager
Menards
05.2020 - 05.2022
Certificate Of Medical Coding And Billing - Billing And Coding
DeVry University
High School Diploma -
George Rogers Clark