ANA RODRIGUEZ
Noblesville
Summary
Detail-oriented bilingual professional (English/Spanish) with experience at managing diverse teams and facilitating communication across cultures. Dedicated to efficiency and exceeding performance goals
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality auditor
Dormakaba
Indianapolis
08.2022 - Current
- Conducted routine audits of quality control processes and procedures.
- Reviewed product specifications to ensure compliance with industry standards.
- Collaborated with production teams to identify quality improvement opportunities.
- Documented non-conformances and initiated corrective actions for discrepancies.
Manager
Five Guys Restaurant
Noblesville
11.2021 - 10.2023
- Managed daily operations to ensure smooth restaurant functioning.
- Supervised staff to maintain high service quality and customer satisfaction.
- Trained new employees on food preparation and safety standards.
- Resolved customer complaints promptly to enhance dining experience.
Cashier Supervisor
Parking Corp, Inversiones BRQ 09 S.A
Barquisimeto, Venezuela
11.2017 - 03.2019
- Supervised daily cash operations and managed cash register activities.
- Trained new cashiers on customer service standards and operational procedures.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
Education
GED -
Warren Township Adult Education
10502 E 21st St, Indianapolis, IN 46229.06-2024
High School Diploma -
Inmaculada Concepcion
Barquisimeto, Venezuela09-2013
Skills
- Conflict resolution
- Attention to detail
- Effective communication
- Team collaboration
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- English Learner Program, Warren Adult Continuing Education. Indianapolis,IN
Timeline
Quality auditor
Dormakaba
08.2022 - Current
Manager
Five Guys Restaurant
11.2021 - 10.2023
Cashier Supervisor
Parking Corp, Inversiones BRQ 09 S.A
11.2017 - 03.2019
GED -
Warren Township Adult Education
High School Diploma -
Inmaculada Concepcion