Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristina Rodriguez

Anderson

Summary

Dynamic and detailed-oriented professional with experience, excelling in patient access and insurance verification. Bilingual and adept at multitasking. I enhance operations efficiency while delivering exceptional customer service. Recognized for my strong work ethic an ability to thrive in facts pace environments. I prioritize patient satisfaction and effective communication.

Overview

7
7
years of professional experience

Work History

Patient Access Representative

Community Health Network
Indianapolis, IN
07.2025 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Stayed calm under pressure to and successfully dealt with difficult situation
  • Facilitated patient check-in processes to enhance workflow efficiency.
  • Worked effectively in fast-paced environments.
  • Assisted patients with insurance verification and financial inquiries.

Registrar

Radiology of Indiana
Fishers, IN
02.2022 - 07.2025
  • Managed patient scheduling and registration processes to ensure efficient workflow.
  • Coordinated communication between patients and radiologists to facilitate timely appointments.
  • Maintained accurate patient records in electronic health systems, enhancing data integrity.

Patient Registration Representative

Community Health Network
Fishers, IN
05.2019 - 02.2021
  • Facilitated patient check-in and registration process to ensure accurate data collection.
  • Managed scheduling of appointments while balancing patient flow during peak hours.

Education

High School Diploma -

Anderson High School
Anderson IN

Skills

  • Customer service
  • Patient documentation
  • Insurance verifying
  • Interpreting physician orders
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Bilingual
  • Patient check-in
  • Multitasking and organization
  • Appointment scheduling
  • Phone and email etiquette
  • Quality assurance
  • Flexible schedule
  • Call screening

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Patient Access Representative

Community Health Network
07.2025 - Current

Registrar

Radiology of Indiana
02.2022 - 07.2025

Patient Registration Representative

Community Health Network
05.2019 - 02.2021

High School Diploma -

Anderson High School

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Cristina Rodriguez