Anagh Dutta
Kolkata
Summary
Seasoned Linux System Administrator with 4 years, successfully responsible for managing more than 30 thousand servers (Prod/Non-prod). Proficient at resolving complex incidents to managing external vendors for responsible changes. Expert at maintaining smooth operation of Linux-based hardware installations with dynamic performance in environments relying upon diverse operating systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Systems Engineer
Tata Consultancy Services
Kolkata
10.2023 - Current
- Project: Telefónica Germany.
- Provided technical support for Linux-based systems, including troubleshooting of server applications and hardware issues.
- Diagnosed, troubleshot, and resolved hardware and system problems.
- Deployed updates, patches, and hotfixes on a regular basis to keep the system secure from vulnerabilities.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Provided technical support and training to users, improving system understanding and reducing support requests.
- Installed, configured, and updated softwares like Nessus, Panda, Cytomic, Networker etc. and hardware components, ensuring system integrity and compatibility.
- Investigated root causes behind service failures or unavailability of certain features in order to take corrective actions promptly when needed.
- Worked closely with vendors to ensure proper coordination of resources when deploying new systems or components.
- Monitored system performance, identifying and resolving bottlenecks to maintain optimal functionality.
- Worked in a 24/7 support environment with rotational shifts, along with support during resource crunches and emergencies.
- Created spreadsheets for data analysis purposes using Microsoft Excel.
Associate Software Engineer
DXC Technology
Bangalore
01.2021 - 06.2023
- Project: Deutsche Bank
- Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers
- Tuned system performance to optimize efficacy of new and existing hardware components
- Interacted directly with users to diagnose and correct major system issues and address concerns
- Resolved issues and escalated problems with knowledgeable support and quality service
- Maintained a flexible schedule, and responded to after-hours and weekend emergencies.
Education
Bachelor of Technology - Civil Engineering
Meghnad Saha Institute of Technology
Kolkata, India07.2020
AISSCE - Science
Sarada Vidya Mandir
Raiganj, West Bengal03.2016
AISSE -
Ramakrishna Mission Vidyapith
Deoghar03.2014
Skills
- RedHat Linux
- ServiceNow
- BMC Helix
- VMware
- Incident and change management
- Server and hardware management
- Technical analysis and troubleshooting
Certification
- Red Hat Certified System Administrator (RHCSA), Red Hat, 11/01/2021
- Microsoft Certified Azure Fundamentals (AZ-900), Microsoft, 04/01/2022
Volunteer Experience
Rotaract Club of Geetanjali Kolkata
- Editor (01.07.22 - 30.06.23)
- Treasurer (01.07.21 - 30.06.22)
- Chief-Aide to the President (01.07.20 - 30.06.21)
- Secretary Administration (01.07.19 - 30.06.20)
- Director of Professional Development (01.07.18 - 30.06.19)
Rotaract Club of Meghnad Saha Institute of Technology
- Member (01.09.16 - 31.05.18)
Languages
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Bengali
Proficient (C2)
C2
Timeline
Systems Engineer
Tata Consultancy Services
10.2023 - Current
Associate Software Engineer
DXC Technology
01.2021 - 06.2023
Bachelor of Technology - Civil Engineering
Meghnad Saha Institute of Technology
AISSCE - Science
Sarada Vidya Mandir
AISSE -
Ramakrishna Mission Vidyapith
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