Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anais Cardenas

Westfield

Summary

I am a dedicated and versatile professional with two academic degrees and a solid background in tourism, logistics, customer service, and material handling.

Currently, I am studying English with the goal of becoming fully bilingual, which will allow me to grow both professionally and personally. This reflects my commitment to continuous improvement and my desire to adapt to new and evolving work environments.

I am known for being a hardworking, loyal, and responsible person. I enjoy learning new things and always bring a positive attitude to any task or challenge. My experience, strong work ethic, and passion for growth make me a valuable asset to any team.

Overview

31
31
years of professional experience

Work History

Material Handler

Puma
11.2023 - Current
  • Sorts, labels, and prepares packages for shipment and distribution.
  • Ensures accurate order fulfillment and inventory control.
  • Operates packaging equipment and follows safety and efficiency guidelines.
  • Collaborates with warehouse team to meet daily shipping targets.
  • Maintains clean and organized workspace to support smooth logistics operations.

Material Handler

Silipint
12.2022 - 10.2023
  • Handled product packaging and shipment preparation for domestic and international orders.
  • Maintained clean and organized workstations, supporting production efficiency.
  • Collaborated with team members to meet daily operational targets.

Cashier /Food Preparation Worker

Chick-fil-A
04.2022 - 11.2022
  • Delivered friendly, efficient service at the front counter and drive-thru.
  • Accurately handled cash, credit, and mobile transactions.
  • Prepared food items following strict health and safety standards.
  • Maintained cleanliness and organization in food prep and customer service areas.
  • Contributed to team efforts to meet high customer satisfaction ratings.

Material Handler

CNH Industrial
02.2021 - 03.2022
  • Managed the receipt, storage, and distribution of materials within the warehouse.
  • Ensured accurate inventory tracking and timely delivery to production lines.
  • Operated forklifts and adhered to safety procedures in a high-volume environment.
  • Conducted regular inspections of equipment to uphold safety standards and minimize operational disruptions.

General Manager

Cotatur
10.1994 - 01.2021

COTATUR (State Tourism Corporation)

A professional with over 25 years of experience in the tourism sector, serving as Manager of Tourist Services at COTATUR. Throughout her tenure, she consistently demonstrated a strong commitment to regional tourism development, leading initiatives focused on improving visitor services, promoting local destinations, and optimizing the tourism offerings provided by the corporation.

Key achievements include:

  • Coordination of tourism programs that contributed to regional sector growth.
  • Supervision and training of staff to ensure high standards in customer service.
  • Design and implementation of strategies for the sustainable development of local tourism.
  • Management of partnerships with public and private entities to strengthen tourism infrastructure.
  • Organization of events and cultural activities to promote the region's natural and cultural heritage.
  • Assisted in developing operational strategies to enhance team performance and efficiency.

Education

High School Diploma -

Cristo Rey High School
Venezuela
07-1988

Bachelor of Science - Bachelor of Business Management

Central University of Venezuela
Caracas, Venezuela
07-2013

Higher Technician For Tourism - Tourism And Hospitality Management

Central University Of Venezuela
Caracas,Venezuela
07-1994

Skills

    Tourism & Customer Service
  • Team Leadership & Staff Supervision
  • Customer Service Excellence
  • Event & Cultural Program Coordination
  • Public Relations & Guest Support
  • Tourism Project Management
  • Bilingual Communication (Spanish – English)
  • Warehouse & Logistics
  • Inventory Control & Stock Management
  • Order Fulfillment & Packaging
  • Shipping & Receiving Operations
  • Forklift Operation & Safety Compliance
  • Warehouse Organization & Cleanliness
  • Fast-paced, High-Volume Work Environments
  • Food Service
  • Food Handling & Safety Procedures
  • Cash Handling & POS Systems
  • Multitasking in High-Traffic Environments
  • Drive-thru and Front Counter Service
  • Team Collaboration in Quick-Service Settings

Timeline

Material Handler

Puma
11.2023 - Current

Material Handler

Silipint
12.2022 - 10.2023

Cashier /Food Preparation Worker

Chick-fil-A
04.2022 - 11.2022

Material Handler

CNH Industrial
02.2021 - 03.2022

General Manager

Cotatur
10.1994 - 01.2021

High School Diploma -

Cristo Rey High School

Bachelor of Science - Bachelor of Business Management

Central University of Venezuela

Higher Technician For Tourism - Tourism And Hospitality Management

Central University Of Venezuela
Anais Cardenas