ANAJALI SINGH
Bangalore
Summary
Experienced operations professional with a 3-year track record in the Bangalore rental and hostel sector. Demonstrated proficiency in streamlining processes, controlling finances, and enhancing guest satisfaction, resulting in a 15% improvement in scores. Skilled in team leadership and promoting teamwork to cultivate a positive work atmosphere. Committed to delivering outstanding customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residence Manager
Stanza Living, Bangalore
12.2022 - 01.2024
- Operations lead for 4 regional properties.
- Prepared monthly financial statements outlining income from rent payments and expenses related to running the residence.
- Coordinated with maintenance staff on repairs, renovations and other projects related to the residence.
- Negotiated contracts with vendors for services needed at the residence such as landscaping or pest control.
- Maintained accurate records of resident information, such as lease agreements, rental payments and security deposits.
Internship
DoubleTree by Hilton, Agra
Crystal SarovarPremiere, Agra
01.2020 - 03.2020
Education
Bachelor of Hotel Management -
Babu Banarasi Das University
05.2022
Skills
- Optimizing efficiency
- Communication
- Interpersonal skills
- Teamwork
- Strategic planning
- Property Inspections
- Property Management
- Rent Collection
- Crisis Management
- Activity Planning
- Daily Living Assistance
- Behavior Monitoring
- Policy Enforcement
- Client Relationship Management
Certification
- Certificate of participation for Zayka (Hotel Management) held at BBDU, Lucknow 2019.
- Participation certificate for Mixologist (Hotel Management) held at BBDU, Lucknow 2019.
- Certificate of Excellence for best performer in team at Stanza Living, Bangalore 2023
References
- ITC Fortune Park BBD
- Suraj Thakur
- DoubleTree by Hilton, Agra
- Crystal SarovarPremiere, Agra
Timeline
Residence Manager
Stanza Living, Bangalore
12.2022 - 01.2024
Internship
DoubleTree by Hilton, Agra
01.2020 - 03.2020
Bachelor of Hotel Management -
Babu Banarasi Das University
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