Anam Abrar
Bangalore
Summary
Hardworking Client Support Specialist with terrific problem-solving and troubleshooting skills. Engaging and personable to promote a "client first" mentality and dedicated to contributing to team-based environments.
Overview
1
1
year of professional experience
3
3
Certifications
3
3
Languages
Work History
Client Support Associate
Spardha Learnings Pvt Ltd
12.2022 - 06.2023
- Addressing client's needs and requirement in real time to ensure smooth functioning and strong relationship with organizing
- Customer relationship building and effective communication
- Team work management according to different time zone.
Forensic Analyst
KPMG INDIA
06.2022 - 12.2022
- Completed full background investigations for corporate clients needing pre-employment and updated screenings
- Checked criminal backgrounds court records reported work history and credit information using a variety of investigative tools
- Software used - K CHECK
- Compiled findings and submitted individualized reports back to clients for employment offer determinations.
Education
PGDM -
Xavier Institute of Managemenet and Entrepreneurship
BBA - Marketing - undefined
MIT- World peace university ( Maharashtra institute of technology )
12th Grade (Science) - undefined
Bridgeford School
10th Grade - undefined
Bridgeford School
Skills
Client Relationship Building
Sales Support
Interpersonal and Written Communication
Support Inquiry Assistance
Positions Of Responsibility
- Office Bearer in 11th and 12th Grade
- SPOC in KPMG for one of major source
- Trained new joinee at Spardha
- Assumed the role of Vice Captain for one of the houses at Bridgeford School, responsible for ensuring the seamless operation of discipline and events within the institution
- Established Verification process for one of international verifier and became SPOC for all cases related to it
- Undertook the responsibility of efficiently training new recruits in accordance with company processes
Certification
Tally Ace level certificate
Areas Of Interest
- Human resource processes
- Client handling
- Consultation
- Marketing stratergies
- New Operating tool
- Proficieny in MS Office
- Profficiency in Operating systems
- Tally , ERP systems
- Proficiency in clinet handling
Timeline
Client Support Associate
Spardha Learnings Pvt Ltd
12.2022 - 06.2023
Forensic Analyst
KPMG INDIA
06.2022 - 12.2022
PGDM -
Xavier Institute of Managemenet and Entrepreneurship
BBA - Marketing - undefined
MIT- World peace university ( Maharashtra institute of technology )
12th Grade (Science) - undefined
Bridgeford School
10th Grade - undefined
Bridgeford School