Anam Munaf Shaikh
Mumbai
Overview
12
12
years of professional experience
Work History
Backup admin
TOKIO MARINE LIFE INSURANCE
03.2025 - Current
- Reported daily job success and failures to clients for transparency.
- Monitored scheduled jobs to ensure timely execution and issue resolution.
- Managed change processes to enhance operational efficiency.
- Utilized ServiceNow ticketing tool for tracking and addressing client issues.
- Implemented NetBackup and Veeam technology for comprehensive client data backup.
- Conducted data restoration as required to meet client specifications.
- Onboarded new clients into policy frameworks for streamlined service delivery.
- Performed firmware upgrades in NetApp to maintain system performance.
- Creating volumes in NetAPP.
- Creating Qtree.
- Daily reporting for NetApp Storage
Associate Technical Service Engineer
Fujitsu Private LTD
08.2022 - 02.2025
- Monitored daily scheduled jobs for Office 365 services, including Teams, SharePoint, OneDrive, and Exchange.
- Restored user data for Office 365 applications based on requests.
- Prepared daily, weekly, and monthly reports while interacting with clients.
- Coordinated vendor support for job failures to ensure timely resolution.
- Utilized ServiceNow ticketing tool for tracking and managing support requests.
- Collaborated with vendor support to implement configuration changes in Metallic Commvault.
- Conducted daily meetings with clients and internal teams to align on project status.
- Created and presented monthly service reviews to clients, highlighting performance metrics.
Analyst
Buzzworks Business Services
06.2021 - 08.2022
- Compiled daily and monthly backup reports of all jobs in Commvault for upper management review.
- Led migration initiative lasting two months, moving jobs from NetApp and Snap Protect to AWS Cloud.
- Conducted job cloning and mapping in Commvault to streamline operations.
- Triggered operational jobs within Commvault to ensure timely execution.
- Operated NetApp controller, focusing on cloning snapshots and volume deletion tasks.
- Handled Pure Storage by creating and deleting volumes, maintaining snapshot integrity.
- Worked directly with Capgemini to meet project specifications and expectations.
- Enhanced reporting accuracy through diligent preparation of backup reports.
Data Center Operater
HSB Infotech
Mumbai
05.2016 - 05.2017
- Executed installation and configuration of various agents, including file system, SQL Oracle, and SAP on Oracle across multiple platforms.
- Performed quarterly maintenance on Commvault databases to ensure optimal performance.
- Installed and configured client computers, media agent servers, and virtual tape library (VTL).
- Created backup sets, sub-clients, and storage policies to enhance data management.
- Managed tape allocation according to client requirements and ensured utilization aligned with rotation strategy.
- Logged calls with Commvault for job failures, followed up for timely resolutions.
- Maintained daily records of Amber LED status and overall data center activities.
- Coordinated with vendors for device failures and managed access permissions accordingly.
System Engineer
Computech Solutions
03.2014 - 02.2016
- Monitored scheduled backups and notified business teams upon completion to ensure data availability.
- Developed storage policies in collaboration with L2 team to meet organizational standards.
- Scheduling file system and database backup.
- Restored backed up data to ensure operational efficiency.
- Allocated media tapes for backup processes
Education
S.S.C -
St. Joseph's high school
HS.C -
Marceline Jr college
B.Sc.IT -
University Department of Information Technology
M.Sc.IT -
University Department of Information Technology
Skills
- Netbackup
- Veaam
- Commvault v11
- Commvault v9
- ServiceNow
- Nurd tool
Languages
- Hindi
- English
- Hindi
Timeline
Backup admin
TOKIO MARINE LIFE INSURANCE
03.2025 - Current
Associate Technical Service Engineer
Fujitsu Private LTD
08.2022 - 02.2025
Analyst
Buzzworks Business Services
06.2021 - 08.2022
Data Center Operater
HSB Infotech
05.2016 - 05.2017
System Engineer
Computech Solutions
03.2014 - 02.2016
S.S.C -
St. Joseph's high school
HS.C -
Marceline Jr college
B.Sc.IT -
University Department of Information Technology
M.Sc.IT -
University Department of Information Technology