Goal oriented professional with over 12 years of experience in Finance/Operations/Client servicing & Banking with Excellent Oral And Written Communication, Coordination , Interpersonal Skills.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Operations and Sales Manager
YES BANK LTD
PANCHKULA
04.2013 - Current
Clients Handling, Identifying their Financial needs and Providing solutions to all customers queries within SLA's
System updates and maintenance,Risk Analysis involved in financing of Loans
Handling Documentation ,Arranging approvals and waivers as Per Requirement
Clients Portfolio Management,Disbursement of Loans within SLA's
Processing of Non cash Transactions
Running administration management & operations, taking care of Branch audit , Maintaining Records and MIS
Senior Credit Officer
CAPITAL FIRST LIMITED
Chandigarh
01.2012 - 03.2013
Financing against Gold
Handling client queries and all Non-cash transactions
Set,enforced and optimized internal policies to maintain efficiency and responsiveness to demands .
Responsible for taking decisions that are cost effective and generate revenue.
Achieve Targets and increase customer satisfaction with Brand loyalty.
Branch head
MANNAPURAM FINANCE LIMITED
Ambala
09.2010 - 12.2011
Dealing with money transfer's through western union, instant money transfer, Xpress money ,Thomas cook .
Managing client Relationship and team communication.
Setting and implementing marketing strategies .
Loans Financing ,customer satisfaction and Brand loyalty .