Anamika Chandola
New Delhi
Overview
16
16
years of professional experience
1
1
Certification
Work History
AVP-North
Serco BPO Pvt. Ltd.
Associate Vice President (AVP) Recruitment Pan India
Serco BPO Pvt. Ltd.
Managing Partner
Vanguard Human Resource Consultant Pvt. Ltd.
01.2020
- Providing HR leadership and counselling the business leaders in the right decision-making in hiring, grievance handling, employee retention to support the overall business strategy
Associate Vice President - South Temp Staffing
Team Lease Services Limited
03.2018
- Led designing and evaluation of career paths, supervised all HR functions and designed strategies to meet the business goals
Regional India Lead
Barclays - Resource Solutions
07.2016
Senior Vice President & Head Human Resource
Net Ambit Infosource & E-Service Pvt. Ltd.
04.2016 - 06.2016
Function Head, Talent Acquisition & Employee Relations - PAN India
Net Ambit Infosource & E-Service Pvt. Ltd.
04.2015 - 03.2016
Vice President - Talent Acquisition
Net Ambit Infosource & E-Service Pvt. Ltd.
07.2011 - 03.2015
National Product Manager - L&D PAN India
Randstad Company
02.2008 - 05.2008
Sr. Manager - Strategic Initiatives PAN India
Randstad Company
11.2006 - 01.2008
Business Development Manager - North
Randstad Company
06.2006 - 11.2006
Hindustan Lever Network Ltd.
08.2001 - 01.2004
Assistant Manager - Business Development
Aviance Beauty Solutions
06.2000 - 07.2001
Customer Relations Officer
British Airways
- 12.1999
Senior Executive - Customer Service and Operations
Oriflame India Pvt. Ltd.
- 08.1998
Business Development Executive
Oriflame India Pvt. Ltd.
- 08.1997
Education
BA in Political Science (Hons.) -
Sri Venkateshwara College
01.1995
Diploma in Sales & Marketing -
National Sales and Marketing Institute
01.1994
Skills
- HR Software: HRIS, Performance & Recognition, Talent Management
- Payroll Software
- MS Office Suite (Word / Excel / PowerPoint)
Certification
- 2020, Executive Couching and Mentoring from AIMA-Delhi
- 2018, Strategic HR Business Partner Certification
- 2010, Train the Trainer for Effective Managers
Profile Summary
Offering nearly 19 years of experience in setting up HR business processes& systems right from the stage of inception including formulating expansion plans and capitalizing on growth opportunities & aligning to the business objectives, Highly successful in driving HR functions such as Talent Management, Employee Engagement, Rewards & Recognitions Management, Policy Formulation& Implementation, with focus on overall organizational development, change management and business transformation, Expertise in leading organizational development and succession planning for improving workforce competence, Strategic HR Expert, led implementation of innovative HR initiatives to streamline processes and capitalize on organizational growth opportunities, Well versed with RPO / KPO Management, led RPO related SLA to be driven and monitored with focus on all strategic initiatives, Partnered at all organizational levels to define & implement HR Analytics aligned with organizational objectives; developed strong, positive relational networks and supported departments company-wide, Success in transforming business P & L through revolutionary sales strategies, Unique blend of leadership with expertise to lead strategic planning and direct multiple operations, business re-structuring, cost control and effective management of cultural and organizational diversity, Planned high performance strategies and executable solutions to support organizational design, recruitment, performance management, compensation, and leadership development and employee engagement, Experience in providing HR solutions through HRMS Software - SAP Success Factors, Zing; drove implementation through AI based tools, Excellence in designing and applying a comprehensive performance management, competency and compensation framework to support the business plan and achieve ambitious growth plans, Excellent track record of driving initiatives on continuous workforce development with process improvement, Team-based management style coupled with excellent relationship management, analytical, leadership, decision-making, problem-solving & organizational skills
Languages
English, Hindi
Notable Accomplishments Across The Career
- Played a key role in setting up the team, churned out and delivered robust no. of 1500 in a month with 80% joining
- Broke all previous hiring records of Barclays from Band1 to VP Level with upward trend in Diversity for Barclays India in 2016-17, within 2 months for Barclays
- Pivotal role in hiring over 200 Sr. Managers cadre using the H3 Assessment model, including all vertical hiring (CFO/ Executive VP Operation/ VP IT/ VP Facilities/ VP Financial Planning/ VP Procurement/ VP Assurance/ VP Operations/ AVP HR) and 80% of middle and Sr. Management through internal sourcing, saving a huge cost to the company
- Supported Serco Global Services with their Samurai hiring & Leadership hiring
- Managed hiring for Google Technical and Managements Team with track record of launching initiatives such as Referral, T & Hire Module plus campus tie-up in Serco, also supported in automation of Referral Program and One Data World
- Designed a Pan India grid basis quality v/s salary & created detailed resource pricing for any new project; hired more than 20,000 employees with an average run rate of 1824 monthly with 83% offer to join ratio
- Saved more than 2 crores of outsourcing cost by delivering in spite of challenges of locations, salary and client interventions
- Delivered huge ramp-up for clients such as LG, Airtel, and kick-started the Dehradun Regional Office in record time
- Clocked highest mark of hiring numbers all levels in Net Ambit with successfully hiring for Sr. Leadership Team for Real Estate business and training handover score of more than 75%
- Attained the Inspirational Leaders Award by CEO and out of the 38 member team which qualified for the international trips to Bangkok, Dubai, and Malaysia
Previous Experience
- Jul'16 to Sep'17, Barclays - Resource Solutions, Regional India Lead, Noida
- Jul'11 to Jun'16, Net Ambit Infosource & E-Service Pvt. Ltd., Vice President - Talent Acquisition, Noida
- May'08 to Jun'11, Serco BPO Pvt. Ltd., AVP-North, Gurugram
- Jun'06 to May'08, Randstad Company, Business Development Manager - North, PAN India
- Aug'01 to Jan'04, Hindustan Lever Network Ltd., North Region
- Jun'00 to Jul'01, Aviance Beauty Solutions, Assistant Manager - Business Development, Delhi
- Sep'98 to Dec'99, British Airways, Customer Relations Officer, Delhi & Gurugram
- Sep'95 to Aug'98, Oriflame India Pvt. Ltd., Business Development Executive, North Region
Personal Information
Date of Birth: 14th July 1974
Timeline
Managing Partner
Vanguard Human Resource Consultant Pvt. Ltd.
01.2020
Associate Vice President - South Temp Staffing
Team Lease Services Limited
03.2018
Regional India Lead
Barclays - Resource Solutions
07.2016
Senior Vice President & Head Human Resource
Net Ambit Infosource & E-Service Pvt. Ltd.
04.2016 - 06.2016
Function Head, Talent Acquisition & Employee Relations - PAN India
Net Ambit Infosource & E-Service Pvt. Ltd.
04.2015 - 03.2016
Vice President - Talent Acquisition
Net Ambit Infosource & E-Service Pvt. Ltd.
07.2011 - 03.2015
National Product Manager - L&D PAN India
Randstad Company
02.2008 - 05.2008
Sr. Manager - Strategic Initiatives PAN India
Randstad Company
11.2006 - 01.2008
Business Development Manager - North
Randstad Company
06.2006 - 11.2006
Hindustan Lever Network Ltd.
08.2001 - 01.2004
Assistant Manager - Business Development
Aviance Beauty Solutions
06.2000 - 07.2001
AVP-North
Serco BPO Pvt. Ltd.
Associate Vice President (AVP) Recruitment Pan India
Serco BPO Pvt. Ltd.
Customer Relations Officer
British Airways
- 12.1999
Senior Executive - Customer Service and Operations
Oriflame India Pvt. Ltd.
- 08.1998
Business Development Executive
Oriflame India Pvt. Ltd.
- 08.1997
BA in Political Science (Hons.) -
Sri Venkateshwara College
Diploma in Sales & Marketing -
National Sales and Marketing Institute
- 2020, Executive Couching and Mentoring from AIMA-Delhi
- 2018, Strategic HR Business Partner Certification
- 2010, Train the Trainer for Effective Managers
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