Anamika Jaya

Public Relations Executive

Lisie Hospital

12.2022 - Current

Developed and executed strategic communication plans to enhance hospital visibility and community engagement.
Trained new team members on best practices for public relations strategies and effective communication techniques.
Conducted surveys to gather community feedback on hospital services, using results to refine outreach efforts and improve patient engagement initiatives.
Major role in development and implementing the communication strategies to manage public perception and reputation for a organization or client.
Developing and implementing plans to avoid negative publicity by overcoming the crisis situation and protecting the organization's reputation.
Building and maintaining healthy relationships with various stakeholders including the customers, employees and partners and inmates.
Good ability to develop and implement effective PR strategies.
Teamwork - Proper collaboration ability in connecting the internal and external teams including marketing, sales and other external outsources for the effective and smooth running of the organization.
Research and analytic skill like to identify the drawback and rectify it in immediately before it have a great impact on organization with help of data analysis.
Responding to patients inquiries and concerns in a timely and empathetic manner.
Providing the patients information about the organizational services and procedure and policies.
Assisting patients and their families with navigating the healthcare system, including scheduling the appointment and understanding billings.
Patient satisfactions and experience - Collecting and analyzing the patient feedback to identify the area for improvements and addressing them in front of management for implementation.
Advocacy and relationship building as point of contact for patients and their family addressing their need and concerns. And effective feedback system.
On hand software skill for the EMR data reporting and recording with up-to-date without any fail.
Presurgical experience as financial counseling for the patients in detail description with proper guidance in forwarding the procedures with care and convenience.