Summary
Overview
Work History
Education
Skills
Interests
READING SURFING
Timeline
Generic
Anamika Pandey

Anamika Pandey

Office Administration In S.K.Hospital , Govind Nagar Kanpur
Kanpur

Summary

Dynamic Office Administrator with a proven track record at S K NIGAM HOSPITAL, excelling in administrative support and customer engagement. Enhanced office efficiency through effective file maintenance and conflict resolution, significantly boosting customer satisfaction. Skilled in managing schedules and producing detailed reports, ensuring smooth operations and team productivity.

Overview

15
15
years of professional experience

Work History

Office Administrator

S K NIGAM HOSPITAL
01.2014 - 03.2025
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Reconciled account files and produced monthly reports.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Maintained confidentiality of sensitive information, adhering to strict data protection policies.
  • Coordinated with vendors to reduce office supply expenses, negotiating contracts that favored our budget constraints.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Office Assistant

KRISHNA MULTISPECIALITY HOSPITAL
03.2010 - 11.2013
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.

Education

Bachelor of Arts - Sociology

BRAHSPATI MAHILA DEGREE COLLEGE
Kanpur, India
04.2001 -

Skills

Office administration

Interests

LITERATURE POEMS'

READING SURFING

Recently, I finished reading the Tantra shastra originated by the Osho. It is based on the various religious books like Gita, Gurunanak Preaches, Kabir's Lectures, holy bible and other religious thoughts of intellectuals mainly Socrates. the other master piece is "India Beyond 2020" by APJ Kalam.


With reference to the surfing, I generally spend the time in Science, fiction and religious content.

Timeline

Office Administrator

S K NIGAM HOSPITAL
01.2014 - 03.2025

Office Assistant

KRISHNA MULTISPECIALITY HOSPITAL
03.2010 - 11.2013

Bachelor of Arts - Sociology

BRAHSPATI MAHILA DEGREE COLLEGE
04.2001 -
Anamika PandeyOffice Administration In S.K.Hospital , Govind Nagar Kanpur