LITERATURE POEMS'
Anamika Pandey
Office Administration In S.K.Hospital , Govind Nagar Kanpur
Kanpur
Summary
Dynamic Office Administrator with a proven track record at S K NIGAM HOSPITAL, excelling in administrative support and customer engagement. Enhanced office efficiency through effective file maintenance and conflict resolution, significantly boosting customer satisfaction. Skilled in managing schedules and producing detailed reports, ensuring smooth operations and team productivity.
Overview
15
15
years of professional experience
Work History
Office Administrator
S K NIGAM HOSPITAL
01.2014 - 03.2025
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Coordinated with vendors to reduce office supply expenses, negotiating contracts that favored our budget constraints.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Office Assistant
KRISHNA MULTISPECIALITY HOSPITAL
03.2010 - 11.2013
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
Education
Bachelor of Arts - Sociology
BRAHSPATI MAHILA DEGREE COLLEGE
Kanpur, India 04.2001 -
Skills
Office administration
Interests
READING SURFING
Recently, I finished reading the Tantra shastra originated by the Osho. It is based on the various religious books like Gita, Gurunanak Preaches, Kabir's Lectures, holy bible and other religious thoughts of intellectuals mainly Socrates. the other master piece is "India Beyond 2020" by APJ Kalam.
With reference to the surfing, I generally spend the time in Science, fiction and religious content.
Timeline
Office Administrator
S K NIGAM HOSPITAL
01.2014 - 03.2025
Office Assistant
KRISHNA MULTISPECIALITY HOSPITAL
03.2010 - 11.2013
Bachelor of Arts - Sociology
BRAHSPATI MAHILA DEGREE COLLEGE
04.2001 -