Anamika Rai
Bengaluru
Summary
Address: Soom Tea Estate Darjeeling, West Bengal
Nationality: Hindu
Marital Status: Single
Date of Birth: 17.10.2000
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Barista
Barista
Humblebean coffee and patisserie Indiranagar, Bangalore
09.2024 - Current
- Assisted customers in selecting beverages and food items based on preferences and dietary restrictions.
- Maintained accurate cash drawer by processing transactions and balancing at end of shifts.
- Operated espresso machines and grinders to ensure consistent beverage quality.
Barista
8 months training completed in Barista Cafe at Siliguri
Siliguri , West Bengal
03.2023 - 11.2023
- Prepared specialty coffee beverages with attention to flavor and presentation.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Encouraged upselling of beverages and food items to boost overall sales performance.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Described menu items to customers and suggested products based on stated preferences.
- Supported highest standards of conduct and service to support company reputation.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Developed a strong knowledge of coffee origins and brewing methods to enhance customer experience.
- Maintained equipment by performing routine checks and basic repairs as necessary.
Education
Sardeswari Higher Girls' Secondary School Darjeeling, 12th p
West Bengal Languages
English, Hindi & Nepali
First Language
English
Elementary (A2)
A2
Timeline
Barista
Barista
09.2024 - Current
Barista
8 months training completed in Barista Cafe at Siliguri
03.2023 - 11.2023
Sardeswari Higher Girls' Secondary School Darjeeling, 12th p