Analytical professional with technical knowledge, and critical thinking skills. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
16
16
years of professional experience
Work History
Team Lead, WebSphere EXtreme Scale
IBM ISL
Bangalore
05.2019 - Current
Directed a six-member team in delivering customer support for IBM's WebSphere eXtreme Scale.
Facilitated implementation of new features while maintaining existing functionality.
Provided assistance in configuring distributed caches for over 100 global customers.
Resolved debugging issues in customer environments, ensuring optimal product performance.
Managed bug fixing and security enhancements to improve overall system reliability.
Leveraged expertise in Java, C++, JNI, and JUnit for technical support and development work.
Analyzed javacore, heap dump, and CPU diagnostics for effective problem-solving.
Software Developer
Securonix
Bangalore
08.2018 - 05.2019
Development of a reporting framework that automates the generation of different kinds of reports (reports can have different layouts, with all different kinds of widgets like tables, bar charts, stacked bar charts, time charts, etc.) in a single click. It can export a whole dashboard to PDF, XLS, and PPT. It is capable of handling huge data.
Research Engineer
Siemens Technology
Bangalore
08.2013 - 05.2016
Worked on Cloud Computing, Big Data, and IoT.
MTech Internship
American Express
Bangalore
01.2013 - 06.2013
Worked on model tracking in a Hadoop environment using 100% of the data.
Project Engineer
Wipro Technologies
Bangalore
05.2009 - 07.2010
I worked on L2/L3 protocols (X25) and the embedded domain as a developer.
Education
Master of Technology - Computer Science
International Institute of Information Technology
Bangalore
07-2013
Skills
Team leadership
Java development
C programming
Cloud computing
Customer support
Problem solving
Collaboration skills
Effective communication
Distributed caching
Software Testing
Data Structures and Algorithms
Customer Advocacy
Affiliations
Actively involved in customer advocacy programs, where I have shared insights and best practices on implementing effective caching strategies for diverse applications and system architectures at various meetups and conferences
Accomplishments
I have been nominated for the IBM L2/L3 award twice
I have been awarded the IBM Client Success Award
I have been awarded the QCAP Cultural Catalyst Award
I have been selected for IBM Tech 2023 event for exceptional contribution