Hi, I’m
ANAMIKA SINGH
Travel Sales and Operations Executive
Summary
Results-driven Operations Executive with 7 years of experience driving business growth in domestic and international markets.
Proven expertise in operations, sales, customer experience, travel planning, and budgeting.
I'm seeking a challenging role in a forward-thinking organization where I can leverage my skills, expand my knowledge, and contribute to the company's success.
Overview
8
years of professional experience
2
Languages
Work History
Travmonde OU
Operations Executive
05.2023 - Current
Job overview
- Oversaw daily operations activities, ensuring great customer experience and high profitability to the company , while maintaining high-quality standards.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Negotiated supplier discounts to improve bottom line.
- Trained in Guide , Assistant , Porterage, Transportation, Attractions/Entrances Bookings all over Europe.
- Also was into advisory team of the company with CEO for creating various travel products for our clients
- Trained newcomers into operations handling
- Handled big agencies, large series bookings individually, for my organization Example: Europe Incoming
- Got appraisal within 1 year of joining the organization because of my work performance
Herovired
Program Advisor
05.2022 - 09.2022
Job overview
- Worked as a program advisor for Executive Education courses like Data Science , AI and Machine learning , Management programs
Great Learning
Senior Learning Consultant
01.2021 - 02.2022
Job overview
- Worked as a Senior learning Consultant : Sold Executive courses like Data science , Machine learning , Artificial Intelligence , to working professionals who wanted to upskill.
Global Guide Services GMBH
Senior Travel Consultant
01.2020 - 05.2020
Job overview
- Worked as Sales and Operation quote executive for B2B european market.
- Organized and planned tours and travel itinerary
- Dealt with booking porterage , assistant , guide services for various European cities for customers.
- Handled end to end operations and customer escalations.
- Company closed its operations in India during covid so had to leave the organization.
Travel Triangle
Senior Travel Consultant
10.2018 - 12.2019
Job overview
- Was working in sales and operations profile for Maldives destination , end to end travel bookings , for both international and domestic customers .
Enduring Journeys Pvt Ltd
OJT , TRAVEL ADVISOR
01.2018 - 10.2018
Job overview
- Completed my Internship and OJT session here , handled all outbound sales , customized travel itineraries, ticketing etc for domestic market .
Education
Delhi Public School
High School
01.2012 - 01.2013
University Overview
GPA: 94%
Patna Women's College
Graduation
01.2013 - 01.2016
University Overview
GPA: 87%
Indian Institute of Tourism and Travel Management
MBA
01.2016 - 01.2018
University Overview
GPA: 87%
Skills
Sales and Operations Management
Strategic planning and execution
Team leadership
Logistics management
Cost analysis and savings
Transportation management
Interests
Watching Series
Writing
Traveling
Timeline
Operations Executive
Travmonde OU
05.2023 - Current
Program Advisor
Herovired
05.2022 - 09.2022
Senior Learning Consultant
Great Learning
01.2021 - 02.2022
Senior Travel Consultant
Global Guide Services GMBH
01.2020 - 05.2020
Senior Travel Consultant
Travel Triangle
10.2018 - 12.2019
OJT , TRAVEL ADVISOR
Enduring Journeys Pvt Ltd
01.2018 - 10.2018
Indian Institute of Tourism and Travel Management
MBA
01.2016 - 01.2018
Patna Women's College
Graduation
01.2013 - 01.2016
Delhi Public School
High School
01.2012 - 01.2013