Anand Agarwal
Program Manager - ERP Domain
Nigdi
Summary
Experienced IT professional with 16+ years of expertise in IT and ERP applications incorporating AI/ML. Proficient in utilizing AI to enhance ERP implementations, ensuring seamless integration and functionality of intricate IT systems. Skilled at driving technological advancements and operational efficiencies through strategic planning. Proven track record of leading cross-functional teams and consistently delivering impactful IT solutions.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
IT Head (JPAC)
Galderma India Limited
Mumbai
10.2024 - 03.2025
- Utilized AI techniques to analyze ERP data, providing actionable insights for strategic business decisions.
- Developed automated reporting systems using AI, reducing manual effort by ~10-12% and improving data accuracy. This helped in cleansing of data during Data Migration
- Managed portfolio of more than 100 million with direct reporting to CFO
- Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
- Optimized existing systems through regular evaluations, making necessary adjustments to improve functionality and user experience.
- Developed performance metrics to evaluate IT department success and identify areas for potential improvement.
- Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
- Established IT policies and procedures, fostering a secure and efficient work environment for all employees.
- Championed employee training programs on new technologies, empowering staff members to adapt quickly to changes in the industry landscape.
- Collaborated with cross-functional teams to provide optimal technology support for various departments within the company.
- Oversaw budget management for the IT department, allocating resources effectively while minimizing costs where possible.
- Spearheaded the development and implementation of innovative software solutions, resulting in increased operational efficiency.
- Wrote strategic business plans outlining need for departmental information technology resources.
Program Manager - All Infor Applications
Birlasoft India Pvt Ltd.
Pune
02.2023 - 10.2024
- Spearheading the entire India and Europe operations of the project ensuring project stabilization by reduction of backlog of incidents and fulfilling the commitment of delivering enhancement hours
- Managing large team size of more than 200 people across geographies
- Coordinating with stakeholders for evaluating project progress and providing technical & functional inputs on Infor M3
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Championed best practices in project management, fostering a culture of continuous improvement.
- Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
- Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
- Leveraged project management processes and tools to define and execute projects.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Project Manager/Program Manager for Infor ERP Projects
Tata Consultancy Services Ltd
Pune
06.2015 - 02.2023
- Planned, designed, and scheduled phases for large projects.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Value-adds, continuous process and productivity improvement
- Defining service standards & governance structure that works as a benchmark for service delivery
- Provided detailed project status updates to stakeholders and executive management.
- Designed and implemented predictive models to forecast demand, enhancing inventory management within the ERP system
- Supported ERP customization efforts through data-driven recommendations and performance monitoring.
- Implemented entire process for backlog reduction and deployment activities using predictive analysis
- Establishing solution architecture, roadmaps; ensuring that the projects are on track and attuned with the key objectives
- Coordinating with stakeholders for evaluating project progress and providing technical & functional inputs on EAM installation (Infor EAM and OS), mobility solutions, Asset Management, Work Planning, Maintenance and Support modules
- Managing Testing and extended Go-Live support landscape includes 450+ Global Users spread across multiple Geographies; Global Implementation spread across 25 countries and 6 Continents
Technical Lead - IBM Mainframe
Capgemini Financial Services
Pune
09.2012 - 07.2013
- Played an important role for international Mortgage Banking Customer by delivering projects on IBM Mainframes
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
Software Consultant (Project Lead)
Computer land (A part of CAPITA)
Pune
12.2011 - 09.2012
- Requirement gathering & analysis process to provide feasible technical solution
- Developed complex solutions to all business problems along with customer engagements by detailed analysis, negotiation and coordination with main decision makers.
Software Engineer - IBM Mainframes
Steria India Ltd.
Pune
10.2008 - 12.2011
- Worked as Application Support Analyst and Developer and prepared design specification document
- Received opportunity to work as the Module Leader for reporting modules of an esteemed UK Telecom customer
- Developed reusable components that significantly reduced development effort on multiple projects.
Education
Bachelor of Electronics Engineering -
SSVPS College of Engineering
Dhule, Maharashtra 03.2004 - 03.2008
Skills
Proficient in Python programming
Statistical analysis
Natural language processing
Data-driven forecasting
Experience with Infor Landmark
Infor M3 expertise
Knowledge of Infor EAM functionalities
Unisys mainframe expertise
IT budgeting
IT risk management
IT stakeholder management
IT project portfolio management
Certification
MS-Project
Accomplishments
- Best Team Award
- Star of the Month Award
- Most Responsible Performer
Summary
Result-driven professional with expertise in managing Programs/Projects by understanding the requirements; targeting assignments that enable the use of technical & leadership skills to positively contribute to the organization., Project/Program Management (End-to-End), Process Transition & Enhancement, Cost/Resource/Workforce/Quality Management, Commercial & Functional Feasibility, SOW/TOM/SOPs/Roadmap Development, Cross-functional Coordination/Stakeholder/People Management, Reporting & Documentation
Notable Accomplishments
- In a span of SIX months, helped streamline the entire Gamut of IT applications for JPAC region
- Build the entire training repository for global in span TWO months
- In a Support project, helped the customer and the organization in reducing the backlog by more than 100 in just 3 months in the project
- Developed machine learning models to optimize supply chain management, reducing costs by 20%
- Designed and implemented predictive models to forecast demand, enhancing inventory management within the ERP system
- Supported ERP customization efforts through data-driven recommendations and performance monitoring.
- Implemented entire process for backlog reduction and deployment activities
- Onsite exposure of UK, Europe and APAC
- Complete setup of Deutsche Bank account for TCS
- Managed multiple roles of Project Management and Test Coordinator
- Expertise in various Infor ERP products like Infor M3, Infor Landmark and Infor EAM
- Excellent Oral and Written Communication along with Proficient in English (IELTS certified)
- Experience of training associates more than 200 associates on Infor Landmark, IBM and Unisys Mainframes
Personal Information
- Notice Period: Immediate Joiner
- Date of Birth: 10/19/86
Timeline
IT Head (JPAC)
Galderma India Limited
10.2024 - 03.2025
Program Manager - All Infor Applications
Birlasoft India Pvt Ltd.
02.2023 - 10.2024
Project Manager/Program Manager for Infor ERP Projects
Tata Consultancy Services Ltd
06.2015 - 02.2023
Technical Lead - IBM Mainframe
Capgemini Financial Services
09.2012 - 07.2013
Software Consultant (Project Lead)
Computer land (A part of CAPITA)
12.2011 - 09.2012
Software Engineer - IBM Mainframes
Steria India Ltd.
10.2008 - 12.2011
Bachelor of Electronics Engineering -
SSVPS College of Engineering
03.2004 - 03.2008
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