Summary
Overview
Work History
Education
Skills
Additionalinformation - Relocation
Certification
Accomplishments
Work Availability
Affiliations
Work Preference
Quote
Software
Languages
Interests
Websites
Timeline
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ANAND ASHAR

ANAND ASHAR

Mumbai

Summary

Experienced in credit risk management, operational risk, compliance, and back-office operations. Brings a creative and flexible approach to improvising and implementing risk management policies. Holds the esteemed designation of Chartered Financial Risk Manager (FRM) from GARP University, USA. Adept at handling confidential and sensitive information while working with risk management strategies and designing control documents. Skilled risk management professional with a strong background in customer engagement.

Overview

14
14
years of professional experience

Work History

Senior Customer Service Associate

Teleperformance
09.2023 - 07.2024
  • Maintained interactive engagement with the customers
  • Managed approximately 80 incoming calls and emails per day from customers
  • Resolved queries/ issues related to the train times and fares & suggested solutions based on customer's needs and requirements
  • Maintained AHT levels and quality as per the SLA standards

Risk Analyst

Department of Finance, Services and Innovation
05.2017 - 01.2018
  • Company Overview: (Charterhouse Partnership)
  • Analysed, monitored and updated risks in the operational risk register and assigned risk scores
  • Liaised with relevant stakeholders to understand objectives, risk or business impact and implemented concepts of Management of risk, updated the operational risk register accordingly
  • Participated in risk control & self-assessment, attestation and internal audit activities
  • Identified gaps, reported results to get business sign-offs, maintained privacy & security logs
  • Employed strong program management skills to successfully define and manage ongoing initiatives designed to control operational risks
  • (Charterhouse Partnership)

Associate (Credit Analyst)

Nomura
10.2011 - 01.2017
  • Company Overview: (Japanese Investment Bank)
  • Performed quality credit analysis/review for counterparties through financial statements for regulated fund's portfolio (Mutual funds, pension funds, municipalities etcetera)
  • Provided credit rating recommendations, trading limits & risk appetite as per scorecard parameters
  • Analysed various parameters for regulated funds to arrive at credit rating through internal model
  • Analysed Website, Prospectus, Factsheets, Monthly Performance & Annual Financial reports
  • Participated in ad-hoc projects including recommendation for change in scorecard framework
  • (Japanese Investment Bank)

Credit Analyst

CRISIL Ltd
03.2009 - 10.2011
  • Surveillance support for ABCP structured finance asset
  • Research for ABCP performance index
  • Monitored credit rating as well as liquidity risk and analyzed country and security concentration
  • Presented rating in rating committees, analysed industry dynamics, regulatory trend
  • Assessed credit risk and analyzed financial statements

Senior Banking Operations Administrator

Canaccord Genuity Corp
03.2021 - 08.2021

Transfer Administrator

Aviso Wealth
10.2020 - 03.2021
  • Company Overview: (Credential Asset Management)
  • (Credential Asset Management)

Operations Specialist

HSBC Bank
02.2020 - 10.2020

Customer Due Diligence Analyst

HSBC Bank Canada
06.2018 - 10.2018

Senior Associate

SS & C Globeop
09.2006 - 03.2009

Education

Financial Risk Management -

GARP University
05.2010

Rizvi Institute of Management Studies -

Rizvi Institute of Management Studies, Mumbai University
07.2006

Bachelor of Commerce - Accountancy

NM College of Commerce & Economics
07.2003

Skills

  • Credit Risk analysis
  • Operational Risk analysis
  • Risk and control Self-assessment (RCSA)
  • Interpersonal communication
  • Attention to Detail
  • Advanced Excel
  • Sharepoint
  • Back-office Operations
  • Financial statement review
  • Policy writing

Additionalinformation - Relocation

  • Canada, India, personal reasons, 08/01/21 - 09/30/23
  • Unknown, Canada, wind down things, 11/01/18 - 01/31/20
  • Australia, Canada, 02/01/18 - 05/31/18
  • India, Australia, 02/01/17 - 04/30/17

Certification

  • Financial Risk Management License - No expiry

Accomplishments

  • Collaborated with team of 10 in the development of Agency Lending Disclosure ALD project.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • GARP

Work Preference

Work Type

Full TimeContract Work

Location Preference

RemoteHybridOn-Site

Important To Me

Company Culture

Quote

The supernatural is the natural not yet explained.
Elbert Hubbard

Software

MS Office

Internet

Advanced Excel

Sharepoint

Languages

English
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Marathi
Elementary (A2)

Interests

Pilates workout

Listening to Bollywood music

Timeline

Senior Customer Service Associate

Teleperformance
09.2023 - 07.2024

Senior Banking Operations Administrator

Canaccord Genuity Corp
03.2021 - 08.2021

Transfer Administrator

Aviso Wealth
10.2020 - 03.2021

Operations Specialist

HSBC Bank
02.2020 - 10.2020

Customer Due Diligence Analyst

HSBC Bank Canada
06.2018 - 10.2018

Risk Analyst

Department of Finance, Services and Innovation
05.2017 - 01.2018

Associate (Credit Analyst)

Nomura
10.2011 - 01.2017

Credit Analyst

CRISIL Ltd
03.2009 - 10.2011

Senior Associate

SS & C Globeop
09.2006 - 03.2009

Financial Risk Management -

GARP University

Rizvi Institute of Management Studies -

Rizvi Institute of Management Studies, Mumbai University

Bachelor of Commerce - Accountancy

NM College of Commerce & Economics
ANAND ASHAR