Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANAND BABU

New Delhi

Summary

Dynamic leader with a proven track record at Lenskart Solutions Private, adept in customer service and problem-solving. Excelled in enhancing customer satisfaction and streamlining operations, fostering a collaborative and efficient team environment. Skilled in multitasking and maintaining high organizational standards, significantly contributing to company objectives.

Overview

13
13
years of professional experience

Work History

Store Manager

Lenskart Solutions Private
01.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Department Manager

TATA CROMA
08.2013 - 09.2023
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Team Leader

Big Bazaar
02.2012 - 04.2014
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Bachelor of Arts -

MONAD UNIVERSITY
Hapur, India
04.2013

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization

Languages

English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)

Timeline

Store Manager

Lenskart Solutions Private
01.2023 - Current

Department Manager

TATA CROMA
08.2013 - 09.2023

Team Leader

Big Bazaar
02.2012 - 04.2014

Bachelor of Arts -

MONAD UNIVERSITY

Similar Profiles

CREATE PROFILE
ANAND BABU