Anand Babu
Chennai
Summary
System Administrator / Desktop Support Engineer with 3+ years of experience in providing technical support for hardware, software, and networking environments. Skilled in Windows & Linux administration, Active Directory management, firewall and VPN user management, Microsoft 365 support, and AWS monitoring. Strong ability to troubleshoot issues, minimize downtime, and deliver efficient IT support services.
Overview
11
11
years of professional experience
Work History
System Administrator
Uniware Systems Pvt Ltd
04.2022 - Current
- Client: Botree Software International Pvt Ltd
- System administration, incident management, and ticket handling.
- Installation and configuration of Windows 10/11 Pro and Ubuntu systems.
- Outlook (2007/13/16/19) and email client setup.
- Active Directory user/group management.
- Linux server monitoring using MobaXterm.
- Linux package management (RPM, Debian, tar, zip).
- Managed Kaspersky Endpoint Security.
- SSH & FTP configuration and troubleshooting.
- FortiGate firewall handling and repository management.
- Veritas file & VMware backup monitoring.
- AWS server performance monitoring (CPU, memory, disk usage).
System Engineer
Origin ITFS Pvt Ltd
10.2019 - 01.2022
- Monitored system performance for Tamil Nadu Urban Habitat Development Board.
- Installed software and IT tools to improve operational efficiency.
- Managed support and warranty activities.
Marketing Executive
3M India Pvt Ltd
01.2015 - 01.2018
- Managed brand awareness activities.
- Customer relationship management.
- Marketing campaign execution and event coordination.
Education
B.E. - Electronics & Communication Engineering
Asan Memorial College of Engineering & Technology
01.2013
Diploma - Electronics & Communication Engineering
C.N.P.T College
Chennai01.2010
SSLC - undefined
St. Joseph’s Hr. Sec. School
Chengalpattu01.2007
Skills
- Operating Systems:
- Windows 10/11
- Linux (Ubuntu 2004,2204)
- Mac OS Basic configuration setup
- Directory & User Management:
- Active Directory & Group Policy
- User Account & Permission Management
- Firewall User Management & VPN
- Networking:
- TCP/IP
- DNS & DHCP Troubleshooting
- LAN/Wi-Fi Configuration
- Network Troubleshooting
- Cloud & Email Support:
- Microsoft 365 (Office 365)
- Outlook Configuration
- AWS Cloud Monitoring
- Security & Backup:
- Kaspersky Endpoint Security
- Nessus
- Veeam Backup
- Veritas & VMware Backup Monitoring
- IT Support:
- Desktop/Laptop Setup and Configuration
- Printer & Peripheral Installation
- Hardware & Software Troubleshooting
- IT Asset Management
- Freshservice Ticketing System Handling
- Soft Skills:
- Customer Service
- Technical Documentation
- Communication Skills
Declaration
I hereby declare that the above information is true to the best of my knowledge. Place: Chennai Signature: Anandbabu C
Timeline
System Administrator
Uniware Systems Pvt Ltd
04.2022 - Current
System Engineer
Origin ITFS Pvt Ltd
10.2019 - 01.2022
Marketing Executive
3M India Pvt Ltd
01.2015 - 01.2018
Diploma - Electronics & Communication Engineering
C.N.P.T College
SSLC - undefined
St. Joseph’s Hr. Sec. School
B.E. - Electronics & Communication Engineering
Asan Memorial College of Engineering & Technology