Summary
Overview
Work History
Skills
Education
Personality Traits
Languages
Personal Information
Timeline
Cashier
ANAND Deivasigamani

ANAND Deivasigamani

Kalpakkam

Summary

Dynamic banking professional with over 6+ years of experience in branch operations and customer relationship management. Proven track record in driving sales growth, enhancing customer satisfaction, and optimizing financial performance in diverse banking environments. Adept at leading teams, implementing strategic initiatives, and providing tailored financial solutions to meet client needs.

Overview

14
14
years of professional experience

Work History

Bank Branch Manager

ICICI BANK
Kalpakkam
04.2021 - Current
  • Managed daily operations, ensuring compliance with lending, sales, and customer service objectives; maintained high audit scores, and adherence to RBI regulations.
  • Drove growth by meeting sales targets across CASA, fixed deposits, loans, and fee-based products (mutual funds, gold), and led cross-selling initiatives.
  • Built strong relationships with high-net-worth clients, providing tailored financial advice, and driving revenue.
  • Developed and tracked financial performance (liabilities, assets, fees) and optimized profitability through growth and cost management.
  • Ensured seamless customer onboarding, and maintained high satisfaction through efficient service and complaint resolution.
  • Monitored sales reports and managed lead generation using CRM software to meet business goals.
  • Ensured operational efficiency and compliance with risk controls, audits and FIVE S norms.

Customer Relationship Manager

ICICI BANK
Adyar
04.2021 - 03.2022
  • Responsibility to achieve branch target in corporate current accounts and savings accounts.
  • Generate the cross-selling business from portfolio customers by selling other products and sourcing corporate accounts, and maintaining relationships.
  • Managing and deepening the portfolio of high net worth customers and generating revenue for the bank.
  • Considering the client's financial needs and giving them the best possible advice, depending on their financial situation.
  • Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.

BSO

Retail Banking
Kalpakkam
09.2018 - 12.2020
  • Major Role is opening salary accounts for Government Employees and improving the portfolio of customers.
  • Meanwhile, cross-selling the Retail Branch Banking products, including saving and current accounts, life insurance, general insurance, FD and RD, credit cards, two-wheeler loans, and auto loans.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Transaction Assistant

HDFC BANK
Kalpakkam
10.2017 - 03.2018
  • Handling the sales officers to collecting the KYC from SHG groups in our locality.
  • Data entries of customers' details and disbursed the loan.
  • Created a record in Pan India level in the year 2018, and I got the Star Performance Award in TA level.
  • Organized and maintained filing systems for documents and records.

Payroll Specialist

Wipro Ltd
Chennai
04.2014 - 08.2017
  • Generated pay slips for hourly and salaried associates based on reports from the timekeeping system.
  • Conducted monthly remittance and reconciliation processes.
  • Managed bank rejects and ensured accurate payroll funding.
  • Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.

US Payroll

Interpro Global Pvt ltd
Chennai
11.2011 - 04.2014
  • Managed US payroll processes, including the preparation of invoice total reports and conducting benefit and bank reconciliations.
  • Oversaw workers' compensation reporting and performed GL comparison analyses.
  • Facilitated employee and pay code setup within the Darwin system.

Concurrent Audit at Indian Bank

Ramachandran Associates
Chennai
10.2010 - 07.2011
  • Conducted comprehensive audit processes, including verification of vouchers, KYC compliance, cash verification, collection of locker rents, and recording of interest and commission received.
  • Compiled audit working papers, including drafts of reports and memorandums, to document findings.
  • Examined documents such as contracts, purchase orders, invoices, ledgers, journals and bank statements.

Skills

  • Knowledge and understanding of banking products and services
  • Strong network within and outside the branch
  • Ensuring accuracy in financial transactions and reporting
  • Good communication skills
  • Team-handling skills
  • MS Office Suite
  • Tally ERP
  • Advanced Excel

Education

B.com (General) -

Prince SriVenkateshwara Arts And Science Collage. Gowrivakkam.
01.2009

HSC -

JaigopalGordiaNational Hr. Sec. School. Tambaram.
01.2006

SSLC -

P.S. High School (north) Mylapore
01.2004

Personality Traits

  • Inspiring and guiding teams towards success
  • Eager to stay updated on industry trends and best practices
  • Possesses a strong eagerness to tackle challenging assignments and drive successful outcomes
  • Taking initiative to solve problems and improve processes

Languages

English
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2

Personal Information

Date of Birth: 10/02/88

Timeline

Customer Relationship Manager

ICICI BANK
04.2021 - 03.2022

Bank Branch Manager

ICICI BANK
04.2021 - Current

BSO

Retail Banking
09.2018 - 12.2020

Transaction Assistant

HDFC BANK
10.2017 - 03.2018

Payroll Specialist

Wipro Ltd
04.2014 - 08.2017

US Payroll

Interpro Global Pvt ltd
11.2011 - 04.2014

Concurrent Audit at Indian Bank

Ramachandran Associates
10.2010 - 07.2011

B.com (General) -

Prince SriVenkateshwara Arts And Science Collage. Gowrivakkam.

HSC -

JaigopalGordiaNational Hr. Sec. School. Tambaram.

SSLC -

P.S. High School (north) Mylapore

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