Anand Dubey
Ahmedabad,Gujarat
Summary
Results-driven and detail-oriented professional with over 5+ years of experience in various roles, including Warehouse Supervisor, Assistant Internal Auditor, Compliance Officer, and Customer Service Team Lead. Demonstrated expertise in optimizing warehouse operations, ensuring regulatory compliance, and providing exceptional customer service. Possesses strong leadership abilities, exceptional problem-solving skills, and a track record of achieving operational efficiency and exceeding performance targets. Proven ability to work effectively in fast-paced environments and collaborate with cross-functional teams to achieve organizational goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Recuritment Consultant
Targetmind.in
Ahmedabad, Gujarat
04.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Coordinate and manage the scheduling of shifts for nursing staff in accordance with operational requirements and individual availability.
- Collaborate with nursing supervisors and unit managers to ensure appropriate staffing levels and coverage for all shifts.
- Maintain accurate and up-to-date records of nurse availabilities, preferences, and requested time off.
Utilize rostering software/systems to create efficient and effective shift schedules, taking into consideration skill mix and workload distribution. - Liaise with nurses to communicate their assigned shifts, ensuring clarity and addressing any concerns or conflicts.
- Monitor and manage compliance with relevant policies, regulations, and industrial agreements regarding shift allocation, breaks, and working hours.
- Maintain communication channels with nursing staff to promptly address any changes, cancellations, or shift swaps.
Compliance Officer
Interactive Manpower Solutions Private Limited
Ahmedabad, Gujarat
02.2022 - 04.2023
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Ensured organizational compliance with applicable laws, regulations, and industry standards.
- Developed and implemented compliance programs, policies, and procedures to mitigate risks and promote ethical practices.
- Conducted compliance reviews, audits, and investigations to identify areas of non-compliance and recommended corrective actions.
- Provided training and guidance to employees on compliance-related matters.
- Collaborated with legal counsel and external auditors to address compliance issues and implement remedial actions.
Warehouse Supervisor
Instakart Services Private Limited
Ahmedabad, Gujarat
09.2020 - 04.2022
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Successfully managed daily warehouse operations, including receiving, storing, and shipping inventory, resulting in improved efficiency and reduced costs.
- Implemented streamlined processes for inventory control and conducted regular audits to ensure accuracy and minimize discrepancies.
- Led a team of warehouse staff, providing guidance, training, and performance evaluations.
- Developed and implemented standard operating procedures (SOP) to enhance operational efficiency and minimize errors.
- Collaborated with cross-functional teams to optimize inventory management, resulting in improved order fulfillment and reduced stock outs.
- Plan and allocate resources effectively, including manpower and equipment, to meet operational requirements.
Assistant Internal Auditor
Vadilal Industries Limited
Ahmedabad, Gujarat
09.2019 - 09.2020
- Provided administrative and management assistance to auditor and directed activities in office.
- Created thorough audit reports with results, recommendations and conclusions.
- Assisted in conducting internal audits to assess compliance with company policies, industry regulations, and internal control frameworks.
- Performed risk assessments, identified control weaknesses, and recommended corrective actions to improve operational efficiency.
- Collaborated with cross-functional teams to implement Assets & Stock audit recommendations and ensure timely resolution of identified issues.
- Prepared audit reports and communicated findings to management, highlighting areas of improvement and potential risks.
Customer Service Team Lead
Lakhu Teleservices Private Limited
Ahmedabad, Gujarat
10.2016 - 08.2018
- Coached new team members on service techniques and provided scoring through quality assurance program.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Managed customer inquiries, complaints, and escalations, ensuring prompt and satisfactory resolution.
- Developed and implemented customer service procedures and standards to enhance customer satisfaction and retention.
- Conducted training sessions for new hires, focusing on product knowledge, customer service skills, and effective communication.
Education
Bachelor of Science - Pass Course
University of Technology
Jaipur, Rajasthan 06.2021 - Current
High School Diploma -
National Institute of Open Schooling
Jaipur 06.2019 - 06.2021
Skills
- Communication Skills
- Microsoft Excel
- Leadership
- Fast Learner
- Time Management
- Team Work
- Adaptability
- Warehouse Operations Management
- Regulatory Compliance
- Process Improvement
- Team Leadership
- Customer Service Excellence
- Internal Auditing ( Stock and Assets Audit )
- Inventory Control
- Training & Development
- Problem-Solving
- CRM & ERP
Languages
Hindi, Gujarati
Native language
English
Intermediate
B1
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsPaid sick leavePaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programsTimeline
Recuritment Consultant
Targetmind.in
04.2023 - Current
Compliance Officer
Interactive Manpower Solutions Private Limited
02.2022 - 04.2023
Bachelor of Science - Pass Course
University of Technology
06.2021 - Current
Warehouse Supervisor
Instakart Services Private Limited
09.2020 - 04.2022
Assistant Internal Auditor
Vadilal Industries Limited
09.2019 - 09.2020
High School Diploma -
National Institute of Open Schooling
06.2019 - 06.2021
Customer Service Team Lead
Lakhu Teleservices Private Limited
10.2016 - 08.2018
Similar Profiles
Vikas PalVikas Pal
Project Manager- Late Phase Clinical Trial at Lambda Therapeutic ResearchProject Manager- Late Phase Clinical Trial at Lambda Therapeutic Research
RAJESH SINGH CHAUHANRAJESH SINGH CHAUHAN
Branch Manager at Reliance Retail Ltd.Branch Manager at Reliance Retail Ltd.
Harshil PatelHarshil Patel
Lead Software Engineer at ResilincLead Software Engineer at Resilinc
Nirav Kiritkumar ShahNirav Kiritkumar Shah
Sr. Manager – Sustainability and Environment at Tata Motors LimitedSr. Manager – Sustainability and Environment at Tata Motors Limited
Lauren HughesLauren Hughes
Executive assistant and content writer at Cory Barclay PublishingExecutive assistant and content writer at Cory Barclay Publishing