Anand Dusi

Gen AI Technology Governance: Established the Gen AI Tech Governance business function to provide governance and oversight of the risk stemming from the adoption of Gen AI Technologies.

• Identify Gen AI Tech controls to assess Gen AI use-cases across the firm.
• Define the principles, policies, and practices designed to ensure the responsible and regulated use of Generative AI Establish Technology gates to govern the production use of Gen AI use cases.
• Identify & Review Gen AI Technology risks across technology domains with mitigating controls and their measurements.
• Identify Gen AI Tech risk metrics to measure control effectiveness and risks.
• Create a Gen AI Technology Inventory that shows Gen AI technology components and their associated relationships.
• Drive Gen AI Tech Governance through the Gen AI Tech working group.

FSDS (Firmwide Sensitive Data Security): Helped secure sensitive data across the firm by driving control deployment for 40+ data controls across all BUs in Morgan Stanley.

• Influence Business units across multiple workstreams to prioritize and Implement Controls within a stipulated timeframe.
• Drive Tooling readiness across BU's and help drive readiness and implementation.
• Understand technical constraints and dependencies for control readiness and help derive mitigation plans.

• Part of the Data platform business group in Visa which helps build data pipelines using big data and Hadoop technologies.
• Owned the Debit transaction processing system that helps manage VISA's debit and prepaid card transactions ensuring data availability for a number of internal & External customers in less than 2 mins post transaction.
• Help Visa teams build and deliver data pipelines which are consumed by Visa internal and external customers to create Visa services and products in a secured manner.
• Help build VISA applications like Visa account updater (VAU) that helps with a batch transaction enquiry platform that supports enquiries in card-on-file transactions.
• Build on Spark Framework and HBase, the platform has capability to support online updates and bulk queries from 200 Global members, including BofA, Chase and Llyods.

• Experience in building and delivering products and services for Walmart Ecommerce, including Identity Access Management (IAM), Single Sign on (SSO) using Service Oriented architecture (SOA), ATG, Sterling, OMS, IMS, and other technologies.
• Responsible for developing and implementing complex global ecommerce projects using Scrum/Kanban/Agile methodology.
• Lead geographically distributed teams, and third-party vendors, facilitating scrum ceremonies, driving software releases, and managing vendor resources.

• Developed strategies for enterprise infrastructure solutions, such as storage, IP allocation, load balancers, firewalls, network connectivity, and LUN allocation.
• Worked closely with clients throughout the whole solution design and deployment process.
• Managed cloud deployments in Singapore, Japan, Hong Kong, and India and oversaw several suppliers and negotiated agreements.
• Worked with stakeholders to negotiate deliverables, design, and scope for multiple projects.

• Accelerate solution delivery by providing recommendations about solutions and development best practices
• Build and Sustain Partner relationship through Account Management and Portfolio Management
• Architecture Guidance and solution design for infrastructure projects
• Develop POC (Proof of Concept) for Partner requirements
• Develop and Negotiate Technical Scope of Requirements and partner billability
• Upgrade, migration and deployment guidance for Microsoft products and solutions
• Consultative project assistance through one-on-one engagements
• Develop and deliver Technical Content / Compete content and deliver technical workshops to partners demonstrating Product Capabilities, integrations
• Deliver Public webcasts demonstrating Microsoft Product capabilities and engage in client engagements with scenario guidance Consultation

• Designed technical solutions tailored to customer requirements, ensuring alignment with their business objectives and driving presales success.
• Collaborated with cross-functional teams to gather technical requirements and transform them into actionable presales strategies that resonate with customers.
• Provided training and support to sales teams on technical aspects of Microsoft Dynamics solutions, enhancing their ability to close deals and improve customer satisfaction.
• Analyzed market trends and customer feedback to inform the development of targeted presales initiatives, driving continuous improvement in service delivery and positioning.
• Conducted comprehensive presentations and demonstrations showcasing Microsoft Dynamics products and their benefits to potential partners and clients.

• Troubleshoot HP’s Commercial Desktop’s used by various Companies with Hardware solutions
• The Nature of the job required you to be well versed with HP’s Hardware and architecture

• Provide Phone based technical support for Compaq Computers
• Mentoring the team and handle Complex Customer escalations

• Attend Service Calls for different companies for Computer maintenance
• Provide Onsite assistance with troubleshooting computers and windows applications
• Assign service Calls to Engineers and follow up