Summary
Overview
Work History
Education
Skills
Skills And Challenges
Achievements And Awards
Training And Development
Timeline
Generic
ANAND D VYAS

ANAND D VYAS

Vadodara

Summary

Aspiring towards senior level assignments in hospitality/Retail/E-commerce Industry with a reputed organization Strong Communication skill with people of all level and role. Driven towards learning and applying new ideas and skills. Self-motivated enthusiastic, creative and willing to accept increased responsibility. Ability to adapt to various challenges and environments. Utilizing minimum infrastructure to maximum effectiveness. Recognized as a creative and practical problem solver.

Overview

20
20
years of professional experience

Work History

EXECUTIVE

FLIPKART
08.2021 - Current
  • Currently working as a Executive an handling whole fleet operations at warehouse
  • Trakind National/Zonal/Local inbound and outbound vehicles till its destination
  • Working of CPD files on daily basis for customer satisfaction
  • Planning vehicles according to load volume on daily basis

Plaza Controller - Operations

Hazira NH - 6 Tollway Pvt Ltd (Soma Roadies)
08.2015 - 08.2021
  • Working as a Shift In charge with an exposure on operations on NH - 6
  • Currently handling a team of 30 employees, which includes toll plaza staff backed staff and security staff in a shift
  • Responsible for the overall toll operations of the toll plaza according company guidelines, working in 24
  • 7
  • Toll Industry looking after traffic,exemption,violation and banking part in a shift an directly reporting to plaza manger Responsibility to conduct audits and ensure SOP Compliance

SUPERVISOR - BACK OFFICE

SPENCER RETAIL LTD
06.2014 - 08.2015
  • Worked as cash supervisor and handling a team of 12 cashiers looking after operation as well as backend of the
  • Guest service with major focus on customer satisfaction
  • Reconciliation and banking on daily basis

Shift In charge - Operations

L & T IDPL
10.2011 - 05.2014
  • Worked as shift in charge in 24
  • 7 toll industry worked on company pay roll and handling a team of 20 employees on state highway toll plaza ion Gujarat
  • Conducting training on regular intervals
  • Responsible for the overall toll operations of the toll plaza according company guidelines, working in 24
  • 7
  • Toll Industry looking after traffic,exemption,violation and banking part in a shift an directly reporting to plaza manger Responsibility to conduct audits and ensure SOP Compliance's
  • Tanning toll staff on weekly basis, performing reconciliation of backend and operation related documents

Cash Supervisor - Operations

More Mega Store (ABRL RETAIL)
02.2008 - 10.2010
  • Worked as cash supervisor and handling a team of 12 cashiers looking after operation as well as backend of the
  • Guest service with major focus on customer satisfaction
  • Reconciliation and banking on daily basis

Cashier

Vadodara Central (Future Group)
10.2006 - 02.2008
  • Worked as cashier on a given floor later also looking after backend process in cash room
  • Guest service with major focus on customer satisfaction
  • Reconciliation and banking on daily basis

Cashier/ guest relation

Lilleria food court
05.2005 - 03.2006
  • Worked as a cashier on a live counter of the restaurant and engage in guest service
  • Deal with customer concerns & queries & maintain guest relations to strengthen brand guest connection
  • Anticipate and address customer issues and establish proactive processes to enhance guest satisfaction

Education

BACHLEOR OF COMMERCE - undefined

Maharaja Sayajirao University

H.S.C - undefined

G.S.E.B

S.S.C - undefined

G.S.E.B

Skills

Implementing stringent systems

Skills And Challenges

  • Implementing stringent systems / measures to establish and maintain high security standards in compliance with prescribed statutory norms.
  • Attend to crisis or emergency situations and perform service recovery.

Achievements And Awards

  • Awarded employee of the year in 2007 at Vadodara Central.
  • Received Quarterly incentive and awarded star performer in Soma Roadies in 2018 & 2020.
  • Completed 5 years in Soma Roadies and awarded with a trophy.

Training And Development

  • Ensuring effectiveness of training, performance evaluations and counseling of all team members.
  • Tracking team promotions, succession planning & facilitating career progression.
  • Recruitment and selection of team members.
  • Ensuring proper training and procedures are in place for attainment of high quality services.
  • Providing need based on the job training / classroom training on different subjects regularly.

Timeline

EXECUTIVE

FLIPKART
08.2021 - Current

Plaza Controller - Operations

Hazira NH - 6 Tollway Pvt Ltd (Soma Roadies)
08.2015 - 08.2021

SUPERVISOR - BACK OFFICE

SPENCER RETAIL LTD
06.2014 - 08.2015

Shift In charge - Operations

L & T IDPL
10.2011 - 05.2014

Cash Supervisor - Operations

More Mega Store (ABRL RETAIL)
02.2008 - 10.2010

Cashier

Vadodara Central (Future Group)
10.2006 - 02.2008

Cashier/ guest relation

Lilleria food court
05.2005 - 03.2006

BACHLEOR OF COMMERCE - undefined

Maharaja Sayajirao University

H.S.C - undefined

G.S.E.B

S.S.C - undefined

G.S.E.B
ANAND D VYAS