ANAND GANGADHAR HITTINALI
Assistant Vice President – Sr BUSINESS ANALYST
Pune
Summary
- Competent and results-oriented professional with 13+ years of experience as a Senior Business Analyst
- Strong knowledge of Rule Lifecycle Management for financial products
- Experience with Global Financial Messaging Systems
- Domain expertise in Retail, Private, and Corporate Banking channels, including Staff Front-End applications
- Hands-on experience working in Agile and Waterfall SDLC models
- Exposure to tools such as Citi AI Stylus, Copilot, AI Workspace, JIRA, Confluence, Quality Center, TFS, MS Office, MS Visio, Starburst, Hive, and CitiHawk
- Represented business in workshops and product presentations
- Traveled to client locations for product behavior analysis and migration activities
- Strong credibility and personal integrity, creating a positive impact on decision-makers
- Effective verbal communication skills and proven team leadership abilities
- Flexible, adaptable, and results-driven approach to work
- Extensive experience in Agile Scrum ceremonies:Daily Stand-ups
Sprint Planning
Sprint Reviews
Retrospectives
- Collaborated with project teams and worked independently on solution development and implementation
- Presented complex technical solutions to clients (e.g., Rule Lifecycle, Advanced Verbal Quiz, SMS OTP implementation)
- Monitored, updated, and communicated project timelines and milestones
- Gathered business feedback and identified risks, challenges, and client needs
- Strong adherence to quality and compliance standards, ensuring high-quality deliverables
- Expertise in creating Business Requirement Documents (BRDs), use cases, scenarios, and flow diagrams
- Provided effort estimations for user stories based on experience, ensuring timely delivery
- Demonstrated strong time management and prioritization skills
- Promotes fairness, honesty, and ownership in assigned work
- Encourages innovation and smart working approaches
- Advocates delivery excellence, minimizes risks, and participates in internal audit activities
Overview
12
12
years of professional experience
6
6
Certifications
Work History
AVP – Sr Business Analyst
Citi Bank
01.2023 - Current
- Led the end-to-end migration of 12 financial products from Genesis to Olympus, ensuring seamless transition with zero critical defects at go-live
- Designed and implemented complete Rule Lifecycle Management (requirements, tagging, maker-checker, governance, validation, deployment), improving rule accuracy and compliance adherence
- Owned audit reporting, rule verification, and validation processes, ensuring 100% compliance with internal quality and regulatory standards
- Collaborated with finance stakeholders to drive requirements from initiation to successful go-live, enhancing stakeholder satisfaction and delivery efficiency
- Identified and prioritized high-impact AI use cases (churn prediction, demand forecasting, document automation) using value vs. feasibility frameworks, enabling data-driven decision-making
- Developed and deployed AI-driven reporting solutions using Citi Stylus, reducing manual effort by 40% and improving reporting turnaround time
- Elicited and documented requirements for predictive analytics models, aligning outputs with business KPIs and improving insight generation
AVP- Business Analyst
Credit Suisse
05.2021 - 01.2023
- Served as Business Analyst for the Global Financial Messaging Systems (GFMS) team, supporting enterprise-level payment transformation initiatives
- Led onboarding efforts for 23 applications to SWIFT ISO 20022, ensuring alignment with global messaging standards and regulatory requirements
- Defined and contributed to target solution design for ISO 20022, including SWIFT MT, SWIFT MX, and TARGET2 flows, enabling seamless message transformation
- Analyzed and finalized message formats and workflows for migration to CBPR+ standards, ensuring compatibility with existing application architecture
- Developed and maintained functional documentation for key applications (LCV, TxF, MBM, IC), improving requirement traceability and knowledge sharing
- Performed end-to-end analysis of SWIFT MT payment flows and designed conversion logic to MX formats, supporting modernization of payment processing
- Evaluated existing system queues and designed optimized queue structures aligned with ISO 20022 standards, improving processing efficiency
- Designed message schemas, formats, and queue structures for both current and future-state systems
- Created detailed message flow and queue architecture diagrams for test and development environments, enhancing system clarity for stakeholders and developers
- Collaborated closely with Product Owners and development teams to gather, elicit, and refine requirements, ensuring alignment with business goals
- Authored and managed comprehensive documentation, including user stories and functional requirements, ensuring smooth SDLC execution
- Acted as a key liaison between business, development, and QA teams, proactively resolving requirement gaps and reducing implementation risks
Senior Consultant- Business Analyst
Capgemini Pvt. Ltd.
05.2016 - 05.2021
- Worked as a Senior QA Engineer for the ORC Project.
- Involved in preparation of Test Plan, Test Strategy, and Test Approach; also conducted workshops and created process flow diagrams.
- Led a team of 6 members distributed across different geographical locations.
- Experienced in manual testing with strong focus on Functional Testing, Regression Testing, Smoke Testing, Sanity Testing, and Cross-Browser Testing.
- Analyzed and reported the impact of process changes, proactively identifying and flagging potential risks and issues at early stages.
- Actively involved in Functional and Regression Testing, tracking execution progress and reporting status to the Test Manager.
Senior QA Engineer
Cybage Software Pvt. Ltd.
02.2014 - 04.2016
- Worked as a Senior QA Engineer for the ORC Project.
- Involved in preparation of Test Plan, Test Strategy, and Test Approach; conducted workshops and created process flow diagrams.
- Managed a team of 6 members across different geographical locations.
- Experienced in manual testing with strong focus on Functional Testing, Regression Testing, Smoke Testing, Sanity Testing, and Cross-Browser Testing.
- Reported potential impact of process modifications and proactively identified and escalated risks and issues at early stages.
- Executed Functional and Regression Testing activities, tracked progress, and provided regular status updates to the Test Manager.
Education
PGDITM (MBA) -
Symbiosis College
Pune01-2016
Master Of Computer Science - undefined
Dr D.Y.Patil College
Pimpri01-2011
Bachelor of Computer Science - undefined
Dr D.Y.Patil College
Pune01-2009
High School Certificate - undefined
S.V.Union College
Pune01-2006
Secondary School Certificate - undefined
Maharashtra Board
Pune01-2004
Skills
Requirement & Project Management Tools -JIRA, Confluence, Sharepoint
Modeling & Design Tools - Miscrosoft Viso, PPT
Data Analysis Tools: SQL, Hive, Starbust
Problem Solving & Analytical Thinking
Leadership & Team Coordination
Citi AI Stylus, AI Workspace, Copilot
Negotiation & Conflict Resolution
Accomplishments
- Gold Awards for Rule Cretion,CLP and Kanban Board implementation
- Received Client Engagement award for Singapore Project
- Star of the month and Customer Delight award
- Facilitated with Star Dynamic award for shifting left the Defect count via COQ
Certification
PMP Certified
Timeline
AVP – Sr Business Analyst
Citi Bank
01.2023 - Current
AVP- Business Analyst
Credit Suisse
05.2021 - 01.2023
Senior Consultant- Business Analyst
Capgemini Pvt. Ltd.
05.2016 - 05.2021
Senior QA Engineer
Cybage Software Pvt. Ltd.
02.2014 - 04.2016
Master Of Computer Science - undefined
Dr D.Y.Patil College
Bachelor of Computer Science - undefined
Dr D.Y.Patil College
High School Certificate - undefined
S.V.Union College
Secondary School Certificate - undefined
Maharashtra Board
PGDITM (MBA) -
Symbiosis College