Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anand Jadav

Toronto

Summary

Motivated third-year Economics major with 3 years of hands-on experience in management roles. Strong leadership, team coordination, and problem-solving abilities demonstrated. Proficient in applying economic principles to streamline operations, improve efficiency, and contribute to strategic decision-making processes. Excited to utilize academic expertise and practical skills in a fast-paced business or financial setting.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Manager

202 Spadina Holdings Inc.
08.2024 - Current
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Processed weekly time cards to report employee's earnings for payroll disbursement.
  • Conducted onboarding process to recruit, train and prepare new hire documentation for orientation.
  • Acted as point of contact for vendor collaboration for contracted services.

Floor Manager

McDonald's Restaurant
12.2022 - 08.2024
  • Supervised a team of multiple fast food employees to maintain smooth operations and customer satisfaction during busy shifts.
  • Implemented quality control measures that lowered customer complaints by 42%
  • Reduced variable costs by 7% through tighter controls on overtime expenditures and inventory waste.
  • Increased customer engagement on company social media accounts by 20% through interactive promotions and contests
  • Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions.

Store Manager

Freshly Squeezed Franchise
07.2021 - 09.2022
  • Spearheaded store's post covid operations and managed to bring sales back to precovid standard.
  • Tracked and analyzed sales and customer trends to maximize sales and revenue while minimizing expenses. Also managed weekly reserve of petty cash.
  • Conducted interviews, oversaw the hiring process, and ran staff training for 20+ employees.
  • Prepared daily work schedule for and assigned tasks to 10+ employees, schedule delivery and enforce company policy.
  • Supervised staff, disciplining with oral reprimands, written warnings, and suspension as needed, maintaining good customer service through reliable, communicative staff.

Smoothie maker

Freshly Squeezed Franchise
04.2019 - 06.2021
  • Memorized 50+ combinations for smoothie, tea, and energy drinks, and fulfilled unique customer requests.
  • Assisted in inventories 4 times a month, organized deliveries in the stockroom, and reported inconsistencies to management.
  • Opened and closed shop, counting and preparing cash drawer, cleaning, and maintaining Tea/Smoothie bar, and locking doors.
  • Assisted 100+ daily customers with checkout, answering outstanding questions.
  • Stocked, organized, and cleaned shelving, floors, freezers, and coolers to maintain a 100% score on health inspections.

Receptionist

Narsingh Vanol, Lawyer
05.2018 - 11.2018
  • Managed sending and receiving of all mailings, orders, invitations, and flowers.
  • Scheduled appointments and follow-ups with clients.
  • Maintained an inventory of office and kitchen supplies in Excel and ordered supplies.
  • Texted, emailed, and called clients with appointment reminders, decreasing no-shows by 18%.

Education

BComm (Hons) - Economics And Management Science

Toronto Metropolitan University
Toronto, ON
04-2027

Advance Diploma - Business Administartion

Seneca College
Toronto, ON
04-2021

Skills

  • Data Analysis
  • Economic/Financial Analysis
  • Critical Thinking
  • Business Decision Making
  • Data Storytelling and Visualization
  • POS Systems
  • Employee Scheduling
  • Negotiation and Conflict Resolution
  • Operations Management
  • Inventory Demand Forecasting
  • Administration and Reporting
  • Customer Relations
  • Workflow Planning
  • Communication

Certification

  • Certified Securities Consultant, Canadian Securities Institute
  • CPR/AED certification, Toronto CPR
  • Smart Serve, Smart Serve Ontario
  • Food handling Certificate, Safe Check

Timeline

Office Manager

202 Spadina Holdings Inc.
08.2024 - Current

Floor Manager

McDonald's Restaurant
12.2022 - 08.2024

Store Manager

Freshly Squeezed Franchise
07.2021 - 09.2022

Smoothie maker

Freshly Squeezed Franchise
04.2019 - 06.2021

Receptionist

Narsingh Vanol, Lawyer
05.2018 - 11.2018

BComm (Hons) - Economics And Management Science

Toronto Metropolitan University

Advance Diploma - Business Administartion

Seneca College

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