Anand J K
IT Senior Manager
Bangalore
Summary
21+ Years of global work experience including Fortune 500 companies. IT professional prepared to drive organizational success in senior management roles. Recognized for delivering strategic IT solutions and driving operational improvements. Known for fostering collaborative team environments and adapting to changing business needs. Proficient in project management and strategic planning.
Competent executive with strong background in IT management, leading teams and projects to successful completion. Demonstrated ability to implement strategic initiatives and optimize operational efficiency. Proven skills in leadership and technical problem-solving.
Experienced with leading IT teams and managing complex projects. Utilizes strategic planning to align IT goals with business objectives. Track record of fostering collaborative and adaptive team environments.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
IT Senior Manager
Eurofins
09.2022 - Current
- Developed and implemented IT policies and procedures, ensuring compliance with industry standards and best practices.
- Managed vendor relationships to negotiate contracts, secure cost-effective services, and maintain high-quality support for the organization.
- Established an efficient incident response protocol that dramatically reduced time-to-resolution for critical IT issues.
- Collaborated with executive leadership to align departmental goals with overall strategic objectives, maximizing ROI on technology investments.
- Fostered a culture of continuous improvement by regularly reviewing and refining internal processes, resulting in ongoing operational enhancements.
- Elevated company-wide technical competencies by developing robust training programs on essential software tools usage best practices.
- Optimized network performance by conducting thorough assessments and implementing necessary improvements.
Senior Project Manager
ITC Infotech Ltd.
06.2008 - 09.2022
- Spearheading a complete portfolio of Infrastructure Service Delivery including cost budgeting, planning, and execution of projects; providing inputs on the project strategy, budget, policies and major issue resolutions.
- Planning and scheduling activities to ensure completion of the project within the time and budgetary parameters for optimizing resource utilization.
- Strategizing on premise to cloud migration and vice versa for Database technology.
- Monitoring the entire gamut of project work to ensure completion of a project within the time & cost parameters.
- Leading & monitoring the performance of team members for ensuring efficiency in project operations & meeting of individual and group targets.
- Supervising project progress and outstanding issues; ensuring the quality & timeliness of the deliverables; reporting on the project's progress and escalating issues.
- Working with truly global customers at different parts of the worlds including United States (US), United Kingdom (UK) and Middle east.
- Driving strong processes/procedures and discipline across the teams and ensuring that teamwork on issues with pride, integrity, and a sense of urgency; reviewing & approving the data submitted by Project managers/leads for project development proposals.
- Laying down strategies for building team effectiveness by promoting a spirit of cooperation among team members.
- Developing key clients, establishing relationships with key influencers and acquiring the profitable business by providing support & implementation while leading teams for running successful delivery & process operations.
- Directing a broad range of cost-saving initiatives while participating in planning, analysis, and implementation of strategies and metrics for improving productivity levels.
Team Lead
HSBC Software Development Centre
12.2006 - 06.2008
- Worked as Tech Lead Level 2,3 & Level 4 support for IBM DB2 LUW Databases at HSBC Software Development Centre, Hyderabad.
- Involvement in Service Delivery of all HSBC Internal Databases of North America, Europe Region.
- Followed rigorous ITIL Standards & processes in Delivery like SLA, Incident Management, Work order request, Change Management, Problem Management. Mentoring 10 engineers in their Operational & Technical issues and escalations. Review meeting with customer to improve delivery of services as well as understanding new requirements.
- Proactively get in touch with customer to resolve the escalations, performance issues and discussed resolution to prevent reoccurring problems.
Software Engineer
Tata Consultancy Services (TCS)
08.2004 - 12.2006
- Design IBM DB2 databases and administration for BFSI customers.
- Database management and Performance tuning.
Research Associate
Indian Institute of Science (IISc)
07.2003 - 07.2004
- Crop distribution software using Neural networks in Artificial Intelligence.
- State level 1st prize for the project.
Education
B. Tech - Information Science
PDACE
Kalaburagi, KarnatakaInternship - Artificial Intelligence
Indian Institute of Science (IISc)
04.2001 - 07.2004
Skills
IT Executive Leadership
Accomplishments
- Leadership Awards for Delivery Excellence
- Won 7 consecutive employee of the month working with Fortune 500 customer.
- Set up first PCI-DSS certified offshore development center.
- Revenue optimization of 40% for one of esteemed customer.
Awards
- State Level 1st Prize for AI based project on Neural Networks, carried out at IISc Bangalore
- Leadership/Performance Awards
- Delivery Excellence Awards
Timeline
IT Senior Manager
Eurofins
09.2022 - Current
Senior Project Manager
ITC Infotech Ltd.
06.2008 - 09.2022
Team Lead
HSBC Software Development Centre
12.2006 - 06.2008
Software Engineer
Tata Consultancy Services (TCS)
08.2004 - 12.2006
Research Associate
Indian Institute of Science (IISc)
07.2003 - 07.2004
Internship - Artificial Intelligence
Indian Institute of Science (IISc)
04.2001 - 07.2004
B. Tech - Information Science
PDACE
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