Cricket
ANAND K
Team Lead - MCC
Kochi
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Team Leader - MCC
Lulu Forex Pvt. Ltd
Kochi
08.2021 - Current
- In charge of MCC travel cards for all 26 branches all over India.
- Led team of 6 members while providing exceptional support to all 26 branches.
- Mentored and guided team members to foster proper completion of assigned duties on daily basis.
- Ensures proper management of credit limit and does settlement on daily basis.
- Ensures legal compliance and regulatory reporting to compliance team.
- Built strong relationships with branche managers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Initiated timely response to emails, voicemails and written correspondence.
- Confirmed confidential sales reports remained up-to-date for manager.
Management Trainee
Landmark Group
11.2020 - 07.2021
- Gained knowledge of company policies, SOPs, protocols and processes.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Handled day-to-day customer or client issues and concerns.
- Used company reports to analyze sales, gross profit and inventory activities.
- Organized creative initiatives to increase employee retention, satisfaction and operational excellence.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules.
- Maintained positive customer relations by addressing problems and maintained NPS score of above 70 for consecutive 3 months.
- Acted with integrity, honesty and knowledge to promote culture of company.
Education
PGDM - Marketing & Finance
Rajagiri Center For Business Studies
Kochi 05.2018 - 04.2020
BBA - HR
Nirmala College of Arts And Science
Chalakkudy 08.2015 - 03.2018
12th Grade - Computer Science
Crescent Public School
07.2012 - 03.2014
10th Grade -
Crescent Public School
Aluva, Ernakulam 06.2011 - 04.2012
Skills
Essential Microsoft Excel Skills for Business
Accomplishments
- Supervised 26 branches all over India for MCC travel cards.
- Developed and used Microsoft Excel for managing credit limits and daily sales.
- Captained Ernakulam Muthoot Cricket Club in 2017.
- Captained Nirmala College Cricket Team 2017-2018.
- Captained Rajagiri PGDM Cricket Team 2018-2020.
- Served as President of OISCA International Love Green Club, Aluva Chapter.
- Former secretary of Social Club of Nirmala college, Chalakkudy
- Event Head, CSR Game, Rajagiri National Management Fest, INFLORE 2019
- Sports Co-ordinator, Rajagiri Centre For Business Studies (2019-20)
Interests
Travelling
Photography
Marketing
Music
Timeline
Team Leader - MCC
Lulu Forex Pvt. Ltd
08.2021 - Current
Management Trainee
Landmark Group
11.2020 - 07.2021
PGDM - Marketing & Finance
Rajagiri Center For Business Studies
05.2018 - 04.2020
BBA - HR
Nirmala College of Arts And Science
08.2015 - 03.2018
12th Grade - Computer Science
Crescent Public School
07.2012 - 03.2014
10th Grade -
Crescent Public School
06.2011 - 04.2012
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