ANAND KOMPELLI
HYDERABAD
Summary
Dynamic leader with a proven track record at IT9 Technologies, adept in complaint resolution and mentoring. Excelled in enhancing team performance by over 30% through strategic planning and effective coaching. Skilled in daily workflow improvement and performance evaluations, consistently exceeding goals and advancing customer service excellence at HDFC Bank Ltd.
Overview
5
5
years of professional experience
Work History
TEAM LEADER
IT9 TECHNOLOGIES (OTO CAPITAL)
01.2021 - Current
- Conducted regular performance reviews to assess individual team member progress.
- Motivated team members through recognition programs and performance-based incentives.
- Implemented strategic plans to enhance team performance and productivity.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Determined consumer needs to provide products and services appealing to larger market.
- Assessed company operations for compliance with safety standards.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Customer Service Executive
HDFC BANK LTD
HYDERABAD
01.2020 - 12.2020
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Led on- and off-site customer support teams across multiple time zones.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Excelled in exceeding daily credit card application goals.
Education
B.COM -
SRI INDU DEGREE COLLEGE
RAMANNAPET05-2019
INTERMEDIATE -
SRI INDU JUNIOR COLLEGE
RAMNNAPET05-2016
BOARD OF SECONDARY -
ZPHS HIGH SCHOOL
VELLANKI 04-2014
Skills
- Complaint resolution
- Coaching
- Mentoring
- Daily workflow improvement
- Employee training
- Performance evaluations
Languages
Telugu
First Language
English
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
PERSONEL DETAILS
- FATHER NAME : KOMPELLI RAJU
- SPOUSE NAME : TEJASWI
- PERMANENT ADDRESS : HNO: 5-157 VELLANKI RAMANNAPET MANDAL YADADRI BHONGIRI DISTRICT
- PRESENT ADDRESS : HNO: 1-1-21/104 2nd Floor Road No:5 Ram Naresh Nagar Miyapur Hyderabad
Timeline
TEAM LEADER
IT9 TECHNOLOGIES (OTO CAPITAL)
01.2021 - Current
Customer Service Executive
HDFC BANK LTD
01.2020 - 12.2020
B.COM -
SRI INDU DEGREE COLLEGE
INTERMEDIATE -
SRI INDU JUNIOR COLLEGE
BOARD OF SECONDARY -
ZPHS HIGH SCHOOL
Similar Profiles
Kapilash PradhanKapilash Pradhan
Credit Analyst at OTO CapitalCredit Analyst at OTO Capital
Asker AslamAsker Aslam
Operations Manager at OTO CapitalOperations Manager at OTO Capital
Rakesh MRakesh M
Administrative Executive at OTO Capital (1T9 Technology)Administrative Executive at OTO Capital (1T9 Technology)