ANAND KRISHNASHETTY
Bengaluru
Summary
Professional Summary:
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Adept in deal desk, deal structuring, negotiation, and sales support, leveraging strong business analytics knowledge. Proven ability to navigate complex deal approval processes and drive successful outcomes. Committed to delivering exceptional customer service and achieving mutually beneficial partnerships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Deal Desk Specialist
Dialpad
07.2023 - Current
- Having Knowledge of Dialpad licensing and pricing models to provide profitability analysis and deal structuring to global Sales Team
- Championed the adoption of Confluence tool that streamlined workflows across multiple process documents.
- Point of contact and subject matter expert for pre and post sales activities including deal approval, order booking and account provisioning
- Cross functionality across various stakeholders within the business such us Legal, Finance and Revenue operations
- Document internal Deal Desk process/ procedures to improve business growth, Negotiation and Analysis
Key Deal Desk Analyst
Trellix
01.2022 - 07.2023
- Quote Analysis and Approval
- Data/Pricing Analysis
- Analyzing Deal requirement and Discounting reason
- Co-ordinate with Sales Management for sales approval
- Assets and Entitlement Validation
- Assisting sales team in the entire approval process
Key Deal Desk Analyst
McAfee Enterprise
07.2019 - 12.2021
- Quote Analysis and Approval
- Data/Pricing Analysis
- Analyzing Deal requirement and Discounting reason
- Co-ordinate with Sales Management for sales approval
- Assets and Entitlement Validation
- Assisting sales team in the entire approval process
Senior Cloud Deal Specialist
Oracle India Pvt. Ltd
04.2017 - 06.2019
- Configuring oracle cloud products with appropriate pricing & discounts and creating contract documents for Customers who are buying Oracle products
- Liaising with internal functions like Sales, Product Release groups, local Deal Management teams and Global process Owners, to be able to produce the right product pricing and clauses
- Support Sales to delivery accurate and timely inputs to the customer with faster turnaround to facilitate revenue velocity
- Work with downstream processes to seamlessly handhold the entry of such records into Oracle systems post the customer agrees to buy our products
- Handling escalation, Providing RCAs for the team for quality sessions
- Preparing Daily Performance Report
- Floor support for any individual issues in process
- Deliver assigned tasks delegated by Line and Reviewing managers
Process Associate
HP
09.2013 - 03.2017
- Order confirmation, Cancellation, Queries and backlog report
- Confirming the orders for live shipments
- Extracting backlog by pulling reports in SAP to ensure timely confirmation of backlog
- Manage Cancellation requests that come from Customers, inventory control, DWS tool
- Manage queries regarding order status, shipment status or cancellation status
- Resolve shipment discrepancies which many include creation of Credit note or Debit note
- Solving customer related queries and Credit/Debit related issues through Emails and calls
- Communicating with the channel partner regarding payments, duplicated invoices
Education
BA - Criminology and forensic science
University of Mysore
Mysore 07-2013
Skills
- Expert problem solving
- Proficient in Salesforce CPQ and Confluence
- Contract negotiation
- Deal Approvals
- Pricing negotiation
- Team collaboration
Certification
- Certified in Confluence
Timeline
Deal Desk Specialist
Dialpad
07.2023 - Current
Key Deal Desk Analyst
Trellix
01.2022 - 07.2023
Key Deal Desk Analyst
McAfee Enterprise
07.2019 - 12.2021
Senior Cloud Deal Specialist
Oracle India Pvt. Ltd
04.2017 - 06.2019
Process Associate
HP
09.2013 - 03.2017
BA - Criminology and forensic science
University of Mysore
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