Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anand Kulkarni

Summary

Motivated individual with experience in National & International customer service, marketing and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Looking for long term & stability.



Overview

7
7
years of professional experience

Work History

Lead Generation Executive

Sidefuse
09.2023 - 01.2024

Generating consumer interest for a product or service with the goal of turning that interest into a sale.

  • Reached out to prospective customers using effective social media, research skills and networking events.
  • Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Overcame objections using friendly, persuasive strategies.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Set up appointments with interested customers according to schedule availability.
  • Developed extensive knowledge of products and services to better assist customers.
  • Using AI tools for better reach and explanation
  • also have knowledge for
  • Have knowledge of Generative AI & Predictive AI
  • US shift Targeted Prospects (OWNER, PRESIDENT, CEO,)

Sales and Marketing Executive

B.U Bhandari Triumph Motorcycle
12.2022 - 07.2023
  • Suggested innovative ideas to increase sales and improve customer experience.
  • Evaluated market data to develop and create business strategies and marketing plans.
  • Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
  • Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Utilized CRM software to track sales progression and communicate project needs.
  • Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contributed to event marketing, sales and brand promotion.
  • Held Various events for customers as well as brand promotion eg (DGR, IBW, Track Day at MMRT, Coffee meets, Pune Superbike Festival, etc)
  • Collaborating with 5star properties (Hyatt, Sayaji, JW Marriott, Corinthians pune, The Poona Club, Blue Diamond - IHCL SeleQtions)
  • Interviewing potential influencers for betterment of business for marketing and public reach

Customer Service Officer

Hallmark Aviation USA
08.2022 - 11.2022
  • Customer relationship management.
  • Lead generation and conversion management.
  • Cold calling and in-person customer engagement.
  • Establishing rapport with customers through product.
  • explanations and value propositions.
  • Handling inbound and outbound calls.
  • Handling stressful situations.
  • Supervisory calls.
  • Managing emails.
  • Maintaining composure in dealing with irate customers.
  • Managing business class customers with professionalism and expertise.

Store and Sale Support Manager

Kombustion Ventures LLP
03.2021 - 07.2022
  • Managed a team people from various backgrounds.
  • Created the new distribution system of online and offline, maximizing profitability.
  • Over exceeded the targets by 20% and reduced the time to market time by 2.
  • Created and coordinated the communication and promotion policy of the international brand Shima, Racer, Zandona, Acerbis, Maxima, Putoline.
  • Creating monthly and yearly target for the Dealer Network and the Fleet Department. Built and implemented the production request process for the whole dealer network.

Marketing Head & Business Executive

Auto Performance Team Motocoasterz
01.2019 - 02.2020
  • Recruiting professional Riders, Stunters for the Pune's leading stunting team , collaborating for Music videos, Bollywood movies, Arranging Gigs ,marketing, on calls - off calls , Business expansion

Marketing Head and Lead Generation

Auto Performance Industries, Team Soul Riders
04.2017 - 01.2019
  • Marketing for the top team of the period of Pune winning all 1st,2nd,3rs prices of every segment in Motoday . arranging Gigs , team management , Getting sponcers (PETA USA) ,
    Arranging collaboration with Pune RTO.
    Marketing for advertising. For Shell petroleum

Education

SSC -

MES
Pune
03.2014

HSC -

MES
Pune
03.2016

MSCIT -

MES
PUNE

JAWA -

MES Garware
Pune

Skills

  • Social Media Platforms
  • Performance Improvement Strategies
  • Client Meetings
  • Social Media Digital Marketing
  • Data Entry
  • Customer Support
  • Records Maintenance
  • Call Center Operations
  • Service Quality
  • Customer Inquiries
  • Customer Needs Assessments
  • Customer Relationship Management
  • Knowledge of AI (Predictive AI & Generating AI)
  • Calm Under Pressure
  • MS Office
  • Time Management
  • Excellent Communication

Timeline

Lead Generation Executive

Sidefuse
09.2023 - 01.2024

Sales and Marketing Executive

B.U Bhandari Triumph Motorcycle
12.2022 - 07.2023

Customer Service Officer

Hallmark Aviation USA
08.2022 - 11.2022

Store and Sale Support Manager

Kombustion Ventures LLP
03.2021 - 07.2022

Marketing Head & Business Executive

Auto Performance Team Motocoasterz
01.2019 - 02.2020

Marketing Head and Lead Generation

Auto Performance Industries, Team Soul Riders
04.2017 - 01.2019

SSC -

MES

HSC -

MES

MSCIT -

MES

JAWA -

MES Garware
Anand Kulkarni