Anand Kumar
Relationship Manager
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills,
Overview
21
21
years of professional experience
Work History
Relationship Manager (General Insurance Sales)
SPA Insurance Broking Services Ltd
New Delhi
01.2022 - Current
- Maintaining a deep knowledge of company products and services.
- Building and maintaining strong relationship with prospective and existing client.
- Researching and pursuing new business opportunities.
- Identifying client's need and requirement and proposing suitable solutions.
- Provide client with comprehensive product/service consultation and guiding their decision-making process.
- Up selling and cross-selling products/services to client.
- Resolving complaint and issue efficiently and in a timely manner.
- Meeting sales/revenue targets
- Ensuring client satisfaction.
- PROVIDING FIELD TRAINING ON SALES TO NEW JOINEES/TRAINEES if required.
Deputy Sales Manager
Milestone Reality Pvt Ltd
Gurugram (Haryana)
01.2021 - 01.2022
- Conducted client sight visits and meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Business Relationship Manager
SAGA Freight Forwarding Services Pvt Ltd.
New Delhi
10.2017 - 03.2020
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Worked with BACK OFFICE and ACCOUNTS departments to facilitate communication and deliver personalized solutions to customers.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Senior Sales Training Manager (Life Insurance)
Augment Financial Services Pvt. Ltd.
Noida
10.2013 - 02.2016
- Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
- Develop individualized and group training programs that address specific business needs.
- Develop training manuals that target tangible results.
- Implement effective and purposeful training methods.
- Effectively manage the training budget.
- Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
- Assess employees' skills, performance and productivity to identify areas of improvement.
- Drive brand values and philosophy through all training and development activities.
- Effectively communicate with team members, trainers and management.
- Create a curriculum to facilitate strategic training based on the organizations goals.
- Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
- Manage the technologies and technical personnel required to develop, manage and deliver training.
- Keep abreast of training trends, developments and best practices.
Training Manager
SPA Insurance Broking Services Ltd
New Delhi
02.2008 - 10.2012
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Field Sales Manager
Grolier International
New Delhi
01.2003 - 12.2007
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
Education
Bachelor of Arts - Commerce And Economics
University Of Delhi
New Delhi 06.1993 - 05.1995
Skills
Sales expertise
Business Development
Client Relationships
Written and verbal communication
Solution development
Relationship building and management
New business generation
Fluent in English
Fluent in Hindi
Timeline
Relationship Manager (General Insurance Sales)
SPA Insurance Broking Services Ltd
01.2022 - Current
Deputy Sales Manager
Milestone Reality Pvt Ltd
01.2021 - 01.2022
Business Relationship Manager
SAGA Freight Forwarding Services Pvt Ltd.
10.2017 - 03.2020
Senior Sales Training Manager (Life Insurance)
Augment Financial Services Pvt. Ltd.
10.2013 - 02.2016
Training Manager
SPA Insurance Broking Services Ltd
02.2008 - 10.2012
Field Sales Manager
Grolier International
01.2003 - 12.2007
Bachelor of Arts - Commerce And Economics
University Of Delhi
06.1993 - 05.1995