Summary
Overview
Work History
Skills
Education
Timeline
GeneralManager
Anand Kumar

Anand Kumar

Hospitality Professional
New delhi,Delhi

Summary

Enthusiastic and hard-working Hospitality professional with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Savvy marketer with a track record of improving revenue, and increasing customer satisfaction.

Overview

14
14
years of professional experience
1
1
Language

Work History

Restaurant Manager

Perch Wine and Coffee Bar, White Water Cafe Pvt. Ltd
09.2023 - Current
  • Oversaw daily operations of the cocktail bar and restaurant, ensuring smooth service and customer satisfaction
  • Developed and implemented new and innovative cocktail programs, focusing on creativity and quality
  • Keeping updated on the latest trends and advancements in cocktail making to keep the menu current and exciting
  • Trained and mentored bartenders, ensuring they have the skills and knowledge to craft high-quality cocktails
  • Managed inventory and supplies, ensuring the bar is well-stocked with necessary ingredients and tools.

Restaurant Manager

KHI Vasant Vihar, Pony Tumbler Hospitality LLP
New Delhi , New Delhi
12.2022 - 09.2023
  • Collaborated closely with management and vendors to successfully set up the restaurant during the opening phase, ensuring a smooth and efficient operation
  • Managed construction projects, overseeing the coordination of activities and ensuring compliance with safety regulations and building codes
  • Liaised with licensing authorities to ensure all necessary permits and licenses were obtained in a timely manner
  • Conducted regular inspections to identify and rectify any issues on the snag list, ensuring a flawless and customer-ready establishment
  • Developed and implemented an effective onboarding process for new employees, ensuring a seamless integration into the restaurant's culture and operations
  • Led training sessions for new staff members, ensuring they were well- equipped with the necessary skills and knowledge to deliver exceptional service
  • Oversaw the procurement process for all big and small equipment, ensuring quality, cost-effectiveness, and timely delivery
  • Established and maintained strong relationships with vendors, negotiating favorable contracts and managing supplier performance to ensure optimal operations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Restaurant Manager

Petite Pie Shop, Vishpa rail equipment pvt. Ltd
08.2021 - 11.2022
  • Worked closely with management to meet revenue objectives
  • Followed company policies and procedures regarding the handling of cash, property, products and equipment
  • Audit inventory levels to ensure product availability, and order products as necessary
  • Implemented appropriate strategies to resolve adverse trends and improve sales
  • Key Accomplishments
  • Awarded as Employee of the month for the month of march 2015
  • (hard rock cafe)
  • Was one of the proud team members to receive Top of the rock (Best
  • Restaurant award Globally) for month of February 2011 and February (hard rock cafe)
  • Petite Pie Shop Got Awarded by ET Hospitality Restaurant and
  • Nightlife as best cafe in North India in 2022 under my command

Assistant Restaurant Manager

Together@12th saucyspirits hospitality pvt. Ltd
Gurugram, Haryana
03.2019 - 03.2021
  • Oversee employee in front and back of house to ensure compliance with company policies, regulations, and food safety guidelines
  • Perform facility walk-throughs to assess cleanliness and preparedness at beginning and end of shifts
  • Complete restaurant opening and closing procedures and manage deposits
  • Generate monthly reports detailing sales trends and forecasts
  • Consistently motivating employees to exceed daily, weekly, and monthly sales targets while maiintaining costs and keeping employee turnover low.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.

Bartender

PCO
New Delhi , Delhi
03.2018 - 03.2019
  • Contributed and curated cocktail menu for events and parties
  • Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars
  • Regularly assessed customer preferences, adjusting menu offerings accordingly to cater to diverse tastes while still aligning with the establishment''s brand identity
  • Educated customers on drink options, according preferences or dietary restrictions.

Head Bartender

Flyp@Mtv, Hindi
New Delhi , Delhi
03.2017 - 03.2018
  • Read | Write | Speak
  • Prepared weekly schedules for bartenders, barback to adequately cover all shifts
  • Provided for coverage in case of employee absence and adjusted staffing as necessary to meet business demands
  • Monitored inventory of beverages to ensure adequate stock is maintained and to prevent excess pours or abuse by staff
  • Oversaw cleanliness of staff and physical bar area, paying special attention to possible health hazards and code violations
  • Reviewed sales and beverage costs, and reconciled any discrepancies in accounting
  • Resolved customer complaints promptly and according to company guidelines.

Shift Leader

TGIF Fridays
New delhi , Delhi
09.2015 - 03.2017
  • Oversaw operations of front-line, managed personnel, handled customer complaints
  • Opening and Closing duties, reconciled cash drawers, made bank deposits on daily basis
  • Managed inventory, ordered supplies and filled out incident and repair reports
  • Ensured sanitation of work area, maintained store efficiency, performed various management duties as needed
  • Completed Graduation from Delhi University in 2016

Bartender/ Server

Hard Rock cafe
New Delhi , Delhi
10.2010 - 07.2015
  • Maintained regular clientele through professional and friendly service
  • Managed the bar by coordinating employee scheduling and inventory restocking
  • Prepared up to mark beverages in a fast-paced environment
  • Successfully recommended food and cocktail pairings that increased sales.

Skills

  • Leadership and
  • Team Management
  • Customer Service
  • Knowledge of
  • Mixology and Trends
  • Financial Acumen
  • Problem-Solving and
  • Decision-Making
  • Innovative
  • Resourceful

Education

Bachelor Of Commerce - Commerce

University of Delhi
Delhi

High School - Commerce

Govt Co-ed Senior Secondary School

Timeline

Restaurant Manager

Perch Wine and Coffee Bar, White Water Cafe Pvt. Ltd
09.2023 - Current

Restaurant Manager

KHI Vasant Vihar, Pony Tumbler Hospitality LLP
12.2022 - 09.2023

Restaurant Manager

Petite Pie Shop, Vishpa rail equipment pvt. Ltd
08.2021 - 11.2022

Assistant Restaurant Manager

Together@12th saucyspirits hospitality pvt. Ltd
03.2019 - 03.2021

Bartender

PCO
03.2018 - 03.2019

Head Bartender

Flyp@Mtv, Hindi
03.2017 - 03.2018

Shift Leader

TGIF Fridays
09.2015 - 03.2017

Bartender/ Server

Hard Rock cafe
10.2010 - 07.2015

Bachelor Of Commerce - Commerce

University of Delhi

High School - Commerce

Govt Co-ed Senior Secondary School

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