Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
Anand Kumar

Anand Kumar

Hospitality
Varanasi,UP

Summary

Dynamic and results-driven professional with extensive experience at Lapinoz Pizza, excelling in store operations oversight and customer service management. Proven track record in team leadership and employee training, enhancing operational efficiency and customer satisfaction. Skilled in inventory control and cash management, fostering a positive work environment and driving sales growth. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Organized and hardworking Event Staff Member with experience supporting planning and implementation of events for private and corporate clients. Liaises with guests regarding seating arrangements and special accommodations. Works with vendors to address client requests for specific services, contributing to repeat business.

Overview

4
4
years of professional experience

Work History

Kitchen Staff Member

Lapinoz Pizza
05.2022 - 11.2022
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Learned other teammates' work tasks to train as backup.
  • Transported food items from storage areas to kitchen for prepping.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Followed recipes and chef instructions to prepare food correctly.
  • Trained new staff on food preparation and safety procedures.
  • Followed food safety practices and sanitation guidelines.
  • Pushed, pulled and transported large loads and objects.
  • Stocked and rotated food items according to expiration dates.

Cashier Team Lead

Lapinoz Pizza
11.2022 - 08.2024
  • Assisted customers by answering questions and fulfilling requests.
  • Increased customer loyalty and retention.
  • Processed both cash and card purchases and returns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Communicated with customers and team members to solve problems.
  • Set up new sales displays each week with fresh merchandise.
  • Operated POS cash register and equipment to collect payments.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Restocked and organized merchandise in front lanes.

Store Manager

Lapinoz Pizza
11.2024 - 07.2025
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Supervised guests at front counter, answering questions regarding products.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.

Education

Bachelor Of Commerce - Business Accounting Finance

MP Memorial School & Hostel
Varanasi
06.2023

Skills

  • Hourly shift management
  • Shift check-list
  • Marketing and promotion
  • Customer service
  • Expense tracking
  • Problem-solving
  • Inventory control
  • Inventory management
  • Customer relations
  • POS systems
  • Cash management
  • Recruitment and hiring
  • Store operations
  • Team leadership
  • Team building
  • Customer response
  • Operations
  • Friendly and positive
  • Staff management

Languages

English
Beginner (A1)
Hindi
Intermediate (B1)

Timeline

Store Manager

Lapinoz Pizza
11.2024 - 07.2025

Cashier Team Lead

Lapinoz Pizza
11.2022 - 08.2024

Kitchen Staff Member

Lapinoz Pizza
05.2022 - 11.2022

Bachelor Of Commerce - Business Accounting Finance

MP Memorial School & Hostel
Anand KumarHospitality