Dynamic Vice President at Bank of New York (BNY) with a proven track record in finance and banking professional with over 22 years of diversified experience across finance audit, retail and investment banking. Proven subject matter expert in Treasury liquidity reporting, stress metrics, ALCO dashboard preparation, and recalibration processes. Strong track record in private banking operations, including account onboarding, KYC compliance, periodic CDD reviews, and risk assessments through KPI, KRI, and KCSA frameworks. Additionally adept in retail banking credit card operations, encompassing product setup, balance transfers, EMI structuring, and loan closure procedures. Recognized for analytical depth, process optimization, and collaborative cross-functional leadership in high-stakes regulatory environments.
Pershing India Operational Services Pvt. Ltd. Specialist – Finance Service Quality (FSQ) June 2016 – February 2024
Led a 7-member team supporting Finance & Treasury Operations, including commission calculations, billing and fee processing, sub-ledger integrity, and liquidity and cash balance reporting for the UK region.
Managed daily/monthly work allocation and ensured adherence to SLAs, while proactively handling operational queries and escalation management.
Conducted regular team hurdle meetings and one-on-one coaching to deliver continuous performance feedback and staff development.
Collaborated with global stakeholders through structured onshore engagement and reporting.
Produced key MIS dashboards for management, including staff utilization, KPI/KRI tracking, and performance trends.
Spearheaded process optimization initiatives, leading to automation that saved 1 FTE, with further cost-saving enhancements underway to strengthen controls and efficiency.
M/s Sundararajan Associates – Audit Assistant | [Jun’04 to Mar’06]
Performed statutory audits for diverse sectors including manufacturing, construction, media, and advertising firms
Conducted internal audits for manufacturing and financial services enterprises, ensuring process and control effectiveness
Executed tax audits and provided advisory support in income tax planning, reporting, and compliance for various corporate and non-corporate entities
Developed tailored Management Information Systems (MIS) for educational institutions to streamline reporting and decision-making
Delivered management consultancy services, including debtor/creditor reconciliation, project evaluation, and internal control framework design for large educational institutions
Participated in branch statutory audits of nationalized banks and concurrent audits of branches from both nationalized and private sector banks
Team leadership