Anand Pillai

Automation Testing & Business Analysis

• Developed and implemented automated test cases using Nightwatch.js and Selenium WebDriver, enhancing test coverage and early defect detection.
• Designed and built test automation frameworks from scratch using Nightwatch.js, Selenium, and Test Automation Center (TAC) for seamless UI automation.
• Implemented parallel execution and cross-browser testing in Nightwatch.js, optimizing test execution time and improving test efficiency.
• Integrated automation frameworks with CI/CD pipelines using Azure DevOps, Jenkins, and GitHub Actions, ensuring smooth and automated deployments.
• Performed API automation testing using Postman and Regression Runner, validating RESTful web services for accuracy and performance.
• Conducted database testing using SQL queries to verify data integrity and consistency across multiple environments.
• Analyzed business requirements and collaborated with stakeholders to gather, document, and translate them into test cases and functional specifications.
• Worked extensively in DuckCreek Claims & Policy, leveraging Claims Console Configurator and Policy BA certifications to validate functionalities related to Claims Financials, Desktop, FNOL, and other modules.
• Prepared and maintained requirement documentation including FRDs, BRDs, user stories, and acceptance criteria, ensuring alignment with business objectives.
• Performed gap analyses to identify system discrepancies, proposing solutions to enhance business processes and automation coverage.
• Developed workflows, process maps, and use case diagrams to provide a clear representation of business processes and system requirements.
• Led UAT efforts, preparing test scenarios, facilitating feedback collection, and assisting in test execution to ensure business requirements were met.
• Expertise in Agile methodologies, collaborating with cross-functional teams to deliver business-driven software solutions in iterative cycles.
• Recognized as a Subject Matter Expert (SME) in TAC, providing guidance, training, and support to team members on automation best practices.

Business Analysis & Testing Expertise

• Collaborated with stakeholders and functional analysts to analyze business requirements, ensuring a deep understanding of business needs and translating them into clear, actionable test scenarios.
• Created and maintained key documentation including Functional Requirement Documents (FRDs), Business Requirement Documents (BRDs), and user stories to guide development and testing efforts.
• Facilitated requirement gathering sessions, clarifying ambiguities and ensuring alignment between business objectives and technical solutions.
• Developed cases, workflows, and process maps, ensuring comprehensive representation of business processes in test plans.
• Worked closely with product owners, developers, and QA teams to ensure the delivered solution met both business and technical requirements.
• Managed the traceability matrix, ensuring all business requirements were covered by test cases, and conducted gap analysis to identify areas for improvement.
• Actively participated in Agile ceremonies, including sprint planning, backlog refinement, and retrospectives, providing insights from both a business and testing perspective. Reviewed user stories and acceptance criteria, ensuring they were clearly defined and aligned with business objectives.
• Designed, executed, and managed test cases for functional, regression, and system testing, ensuring comprehensive test coverage.
• Performed positive and negative testing, ensuring all edge cases and business-critical scenarios were addressed.
• Prepared detailed defect reports, prioritized issues based on severity and participated in bug triage meetings to accelerate issue resolution.
• Developed and maintained automated test scripts using Nightwatch.js and Selenium WebDriver, contributing to test automation efficiency. Leveraged Agile methodologies to deliver business-critical features in iterative cycles, ensuring project deadlines were met.

Key Project: Special Line of Business – Mobile Insurance (Duck Creek Claims) Domain: Insurance | Testing Approach: Manual & Automation

Scope: Implemented Duck Creek Claims for Mobile Insurance across France, UK, Switzerland, and Brazil, handling unique country-specific requirements. Successfully delivered live implementations across all regions, ensuring seamless integration.

Responsibilities:Created test plans, test scenarios, and test cases based on business requirements and use case specifications. Led peer reviews for test design and documentation, ensuring alignment with business goals. Collaborated with cross-functional teams to address challenges and drive successful project delivery.