Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anand R

Bengaluru,KA

Summary

Dynamic and results-driven professional with extensive experience in resource management, vendor operations, and contingent workforce management in MSP environments. Adept at streamlining partner engagement and optimizing service delivery processes. Proven leadership in aligning operations with business goals through data-driven decisions, contract governance, and supplier performance management. Experienced in developing vendor scorecards and process documentation. Excellent problem-solving skills and ability to thrive in fast-paced environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Advisor – Service Project/Program Management

Dell Technologies - Infrastructure Managed Services
07.2022 - Current
  • Lead India Operations team and manage 300+ contract resources across EMEA & APAC via 10+ strategic suppliers.
  • Oversaw recruitment lifecycle, onboarding/offboarding, and contract governance.
  • Managed supplier relationships, performance reviews, negotiations, and supported account ISO27001 (ISMS) & ISO Audits.
  • Supported procurement in drafting SOW documentation
  • handled PO creation, invoicing, payments, and reconciliations.
  • Conduct monthly monthly strategic financial reviews with Project FA
  • Project management/Process improvement - Use of Microsoft Planer , Sharepoint , Power Apps & Power BI
  • Automated onboarding with Power Apps; streamlined extension/manager changes via SharePoint.
  • Managed timesheets and approvals in FinancialForce drove process improvement across operations
  • Built Power BI dashboards for leadership to enable data-driven decisions.


Senior Analyst, Resource Deployment Manager

Dell Technologies
09.2019 - 07.2022

Resources management / Contingent Workforce Manage

  • Manage 150+ contract hires via vendor partners; Managed end-to-end recruitment life offers negotiation & compliance.
  • Supported procurement in drafting SOWs
  • Worked on Workday actions, onboarding, contract extensions, BGV, drug tests, timesheets, PO creation, and compliance with HR & Legal teams.
  • Deliver dashboards to leadership; maintain vendor and compliance documentation.


Analyst, Resource Deployment Manager

Dell Technologies
10.2016 - 09.2019
  • RM SPOC for Foundation & Converged accounts; managed resource planning, deployment, utilization & forecasting.
  • Led hiring reviews, allocations, and contractor lifecycle (onboarding, access, SOW/PO extensions).
  • Managed 350+ shared resources; ensured SLA compliance via Propel (SAP).
  • Handled IJP, SharePoint, WebEx, SAMs, and shift allowance processes.
  • Delivered weekly reports & coordinated with DMs, stakeholders, and leadership.


Operations Coordinator – Caterpillar India

Allegis Global Solutions
06.2015 - 07.2016

MSP & Resource Management for Caterpillar Third Party Labor (TPL) Program in Bangalore, India.

  • Managed Contingent Staffing for Caterpillar’s Bangalore operations via 12+ suppliers.
  • Drafted and validated SOWs, processed invoices, and trained vendors on IQN.
  • Acted as SPOC for onboarding, offboarding, and timecard management.
  • Handling End to End recruitment for CAT divisions across Bangalore (IT & Engineering).
  • Supplier performance metrics on all divisions.

Senior Analyst – Resource Management

Mphasis
09.2011 - 05.2015
  • Oversaw internal job postings, redeployment, beach management, and MIS reporting.
  • Supported FTE and contractual hiring needs and billability forecasting across 4 major business units.
  • Provided feedback to employees, managed C&B updates, and ensured smooth deployment of resources across projects.

Education

Bachelor of Commerce - B.Com.

Dr. C.V. Raman University

SSLC & PUC - undefined

St. Patrick’s Boys School

Skills

  • Vendor relationship management
  • Strategic Planning & Forecasting
  • Business operations management
  • Contract management expertise
  • Stakeholder collaboration
  • Project management expertise
  • Supplier management and KPI analysis
  • Invoicing and payment processing
  • Team Leadership & Cross-functional Collaboration
  • Power BI data analysis
  • Compliance oversight and audit assistance

Certification

  • ITIL Foundation
  • Certified ScrumMaster (CSM)
  • RPA Level 1 – UiPath Developer
  • RMPC – Resource Management Professional
  • Power BI | Ariba Cloud
  • Advanced Excel and Data Analytics (Internal Training)
  • Vendor Management Professional Development Program
  • Microsoft Power BI

Languages

Tamil
Kannada
English
Hindi (Basic proficiency)

Timeline

Advisor – Service Project/Program Management

Dell Technologies - Infrastructure Managed Services
07.2022 - Current

Senior Analyst, Resource Deployment Manager

Dell Technologies
09.2019 - 07.2022

Analyst, Resource Deployment Manager

Dell Technologies
10.2016 - 09.2019

Operations Coordinator – Caterpillar India

Allegis Global Solutions
06.2015 - 07.2016

Senior Analyst – Resource Management

Mphasis
09.2011 - 05.2015

SSLC & PUC - undefined

St. Patrick’s Boys School

Bachelor of Commerce - B.Com.

Dr. C.V. Raman University
Anand R