Presently, leading and managing the Valuations Department for CITCO Group Services. During the 20+ years work experience managed multiple transitions and stabilized processes for smooth operations, delivered services in compliance with the agreed SLAs, established and implemented procedures, service standards and effective controls to reduce risks & costs. Led collaboration, change management, innovation and adoption for successful business transformation initiatives. Excellence in developing & managing budgets, imparting trainings, interfacing with clients & ensuring adherence to project timelines, and successful internal & external audits. An effective communicator with strong relationship management skills.
● Leading Valuations, Trade Capture, Trade Settlement, Treasury teams in Gurgaon for APAC, EMEA & NAM clients
● Fetching the ‘Go live’ status post migration by meeting & exceeding set targets for new transitions
● Conducting various internal audits to ensure satisfactory audit results
● Coordinating with the change control & transformation team to ensure proper tracking, escalations & implementation
● Spearheading end-to-end process transitioning with accountability of project planning & implementation.
● Preparing Transition Communication Plan, mapping ‘As Is Process’ & devises ‘To Be Process’
● Executing process improvement projects, targeting improvement of compliance controls using structured process improvement techniques
● Displaying leadership skills in distributed team building, technical skills, people management and timely delivery
● Driving operations to outperform objectives and developing strong business relationships with strategic accounts
● Participating in and contributing to the development and execution of Outsourcing and Business Services strategic plans
17th November 1979