Surya Srivastava

Facilitated small group discussions to explore various aspects of French language learning.

• Integrated technology into lessons to boost student engagement with French.
• Developed comprehensive teaching materials for students at all proficiency levels.
• Advised individuals on strategies for achieving fluency in French.
• Provided targeted feedback to students on their progress in speaking, reading, and writing French.
• Guided students in improving proficiency in the target language through tailored support.

• Conduct performance evaluation of employees to identify and categorize staff members as target achievers and non-achievers
• Guide non achievers on ways to improve work performance
• Monitor the daily functions and ensure smooth operation of all activities
• Take initiative to resolve issues, if any
• Responsible for maintaining the quality service & reduce the NCs
• Different type of sampling to ensure 100% adherence
• Conduct quality session in induction batches
• Drive action plan set up during the meeting (MOM) coordination with respective functions for the same
• Create an encouraging environment at work to inspire employees for open communications, develop entrepreneurship skills and inculcate a sense of team spirit and accountability among them
• Design training sessions for the new employees and educate them on technical aspects, communication skills, application of knowledge, problem-solving abilities, etc
• Direct interaction with Clients, Client meetings, Reviews, Calibration session both internal & External